Samuella Christelle Vacher
Calodyne
Summary
Energetic and relationship-driven sales leader with over 10 years of experience across retail, real estate, and entrepreneurship. Known for building long-term client partnerships, exceeding sales targets, and leading teams with empathy and strategy. A hands-on manager with a passion for premium customer experiences, business development, and win-win collaborations. Currently seeking a leadership role where I can leverage my network, creativity, and drive to deliver commercial growth and lasting impact.
Overview
14
14
years of professional experience
Work History
Real Estate Sales Agent (Independent Entrepreneur)
Hykone
09.2022 - Current
- Sold high-value residential properties and provided tailored client advice.
- Managed the full sales cycle — from prospecting and property tours to final negotiations and closing.
- Cultivated strong relationships with developers, realtors, and investors.
- Improved client satisfaction through responsiveness and personalized follow-up.
- Ensure adherence of leases and contracts.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Guided homebuyers and sellers through process of sales.
- Professionally represented sellers in complex negotiation with prospective buyers.
- Successfully facilitated long-term land lease agreements between private owners and corporate stakeholders.
- Built a strong network of institutional partners, government contacts, and landowners across strategic regions in Mauritius.
Entrepreneur
Westrack Services/ Finefoodstuff/ Honeyvac
02.2019 - Current
- Launched and managed 3 SME across food services and product distribution.
- Oversaw daily operations, team management and supplier relations.
- Built loyal customer bases through quality service and consistent branding.
- Developed B2B partnerships and secured funding to scale operations.
Retail Sales Merchandiser
Duraco Ltd
10.2015 - 02.2019
- Identified skills and knowledge gaps, tailoring workshops appropriately.
- Promoted continuous learning to enhance cross-selling and up-selling.
- Evaluated sales trends across various outlets to identify non-performing areas and implement improvement strategies.
- Highlighted poor sales performance and identified areas for growth to limit losses.
- Consigned and called off stock to optimize product availability and sales.
- Analyzed sales performance through weekly reports across varied product areas and channels.
- Improved buying decisions through focused sales, revenue and gap analysis.
- Presented analysis findings to stakeholders on category, product and supplier performance.
- Implemented competitive incentive strategies (e.g., commission tiers, loyalty-based perks) to motivate partners and boost sales conversion rates.
- Identified issues affecting lead times to minimize supply delays.
Key Account Representative
Emtel Ltd
05.2014 - 09.2015
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
- Pursued new business opportunities by forging strong networks and contacting potential buyers.
- Used consultative sales approach to understand and meet customer needs.
- Utilised various sales techniques to develop relationships with customers and drive sales.
- Closely monitored weekly sales to write reports for senior leadership.
Market Developer
Batimex Ltd
01.2014 - 04.2014
- Accounted for all inventory and ordered new stock.
- Used consultative sales approach to understand and meet customer needs.
- Collected and processed payments.
- Utilised various sales techniques to develop relationships with customers and drive sales.
- Closely monitored weekly sales.
- Resolved customer concerns promptly to maintain satisfaction.
- Built lasting relationships with clients through customer service interactions.
- Responded to telephone and in-person requests for information.
- Developed new business by networking with valuable customers.
Sales Executive
Dom'eau Maurice
10.2012 - 12.2013
- Established and maintained positive, profitable client relationships through superb communication.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Generated new leads and opportunities to maximise revenue.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Built long-term relationships with customers and generated referrals from existing clients.
- Used cold-calling, email outreach and LinkedIn to source and develop opportunities.
Sales Representative
Globalink ltd
04.2011 - 06.2012
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Utilized various sales techniques to develop relationships with customers and drive sales.
- Helped resolve client problems quickly with superior customer service.
- Accounted for all inventory and ordered new stock.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Built lasting relationships with clients through customer service interactions.
- Contacted satisfied customers to offer additional services.
- Presented latest merchandise to prospective buyers.
- Used consultative sales approach to understand and meet customer needs.
- Followed internal telephone etiquette while interacting with customers.
- Provided information to customers about new products and related promotions.
- Maintained customer records and completed sales reports.
- Employed open-ended and leading questions to assess customers' requirements.
- Trained local staff.
Education
A-Level -
Loreto College Port Louis
11.2009
Bachelor of Science - Human Resources Management
Universite Des Mascareignes
11-2024
Skills
- Strategic Sales Management & Business Development
- Negotiation & Deal Closing
- Key Account & Relationship Management
- Real Estate Sales & Client Advisory
- B2B Partnerships & Networking
- Team Leadership & Mentoring
- Proficient in Microsoft Office
- Sales presentations and Revenue generation
- Employee management
- Business operations
- Business administration
- Customer relations
- Integrative negotiation
PERSONAL INFORMATION
Languages
English
Advanced (C1)
French
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Real Estate Sales Agent (Independent Entrepreneur)
Hykone
09.2022 - Current
Entrepreneur
Westrack Services/ Finefoodstuff/ Honeyvac
02.2019 - Current
Retail Sales Merchandiser
Duraco Ltd
10.2015 - 02.2019
Key Account Representative
Emtel Ltd
05.2014 - 09.2015
Market Developer
Batimex Ltd
01.2014 - 04.2014
Sales Executive
Dom'eau Maurice
10.2012 - 12.2013
Sales Representative
Globalink ltd
04.2011 - 06.2012
A-Level -
Loreto College Port Louis
Bachelor of Science - Human Resources Management
Universite Des Mascareignes
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