SAMEER RUMJAN
SURINAM,SN
Summary
Seasoned Housekeeping Supervisor with comprehensive knowledge in managing housekeeping tasks and teams. Strengths include high standards of cleanliness, staff training, efficient delegation, and inventory control. Notable for maintaining superior guest satisfaction levels through attention to detail and positive communication skills. Previous roles demonstrate impactful leadership abilities in fostering team collaboration and enhancing operational efficiency.
High-energy professional successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling.
Efficient professional in facility maintenance management, known for high productivity and ability to complete tasks swiftly and accurately. Possess specialized skills including staff supervision, inventory control, and regulatory compliance. Excel in communication, leadership, and problem-solving, ensuring smooth operation and team cohesion in fast-paced environments.
Efficient and reliable supervisor with experience in overseeing housekeeping and janitorial teams. Possess strong organizational and leadership skills, ensuring high standards of cleanliness and maintenance are met consistently. Skilled in training staff, optimizing workflows, and implementing cost-saving measures without compromising quality. Improved overall customer satisfaction through effective scheduling, staff management, and resource allocation.
Resourceful professional offering broad knowledge base in cleaning and maintenance. Focused on keeping spaces clean, organized and tidy for use. Always ready for challenging assignments and eager to drive team success.
Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Proficient professional trained in hotel operations, cleaning procedures, and health and safety regulations. Organizes and assigns housekeeping tasks to divide workload evenly amongst personnel. Maintains specified standards of cleanliness to promote guest comfort.
SMILE AND GREET IS THE BEST WAY TO START.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor/Senior Cabin Crew Member
MSC CRUISE LINE
Valletta, MALTA, VM
08.2020 - Current
- Scheduled employees' shifts according to occupancy levels at the hotel.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Responded promptly to maintenance requests from guests or staff members.
Housekeeping Floor Supervisor
SHANTI MAURICE
MAURITIUS , MU
10.2021 - 01.2022
- Provided guidance and direction to housekeepers when needed.
- Tracked guestroom keys for accuracy and security purposes.
- Assisted with the development of departmental policies and procedures related to housekeeping operations.
HOUSEKEEPING CABIN STEWARD
CELEBRITY X CRUISES LTD
MIAMI, USA, US
08.2010 - 10.2019
- Carried out end-of-voyage cleaning duties such as deep cleaning carpets and furniture.
- Adhered strictly to company policies relating to health and safety standards within the ship's interior areas.
- Assisted with embarkation, disembarkation procedures by helping guests move into, out of their assigned cabins.
Housekeeping Supervisor
INDIAN RESORTS HOTELS & RESORTS.
Mauritius , MU
09.2002 - 04.2006
- Implemented cost-saving measures to reduce operational costs without compromising quality standards.
- Scheduled employees' shifts according to occupancy levels at the hotel.
- Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.
Housekeeping Room Attendant
Berjaya Hotel LeMorne, Mauritius
Le Morne., LM
01.1996 - 08.2002
- Kept up-to-date records of items cleaned in each room.
- Communicated effectively with team members about daily assignments and task progress.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
Education
Some College (No Degree) - Secondary Education
SWAMI VIVEKANANDA STATE SECONDARY SCHOOL
SSS SOUILLAC, MAURITIUS. Skills
- Shift scheduling
- Quality inspections
- Maintenance coordination
- Policy development
- Attention to detail
- Problem solving
- Report preparation
- Staff motivation
- Creative thinking
- Health and safety compliance
- Contract negotiation
- Quality assurance controls
- Time management abilities
- Customer satisfaction
- Maintain records
- Process monitoring
Languages
English, English
First Language
Italian
Intermediate (B1)
B1
Spanish
Intermediate (B1)
B1
French
Advanced (C1)
C1
Certification
- Computer proficiency program. 2003. Words ,Excels,Data,
- PowerPoint , Oracle.2003.
- Advanced Housekeeping Management &Techniques. 2006.
Accomplishments
- 5 years awards service in celebrity cruises.
- Best employee of the month & awards.
- Award from the World At Your Service (WAYS).
Affiliations
- Fans Footballs lovers.
- Social services for humanity.
- Contributing for the welfare & benefits to help others.
Timeline
Housekeeping Floor Supervisor
SHANTI MAURICE
10.2021 - 01.2022
Housekeeping Supervisor/Senior Cabin Crew Member
MSC CRUISE LINE
08.2020 - Current
HOUSEKEEPING CABIN STEWARD
CELEBRITY X CRUISES LTD
08.2010 - 10.2019
Housekeeping Supervisor
INDIAN RESORTS HOTELS & RESORTS.
09.2002 - 04.2006
Housekeeping Room Attendant
Berjaya Hotel LeMorne, Mauritius
01.1996 - 08.2002
Some College (No Degree) - Secondary Education
SWAMI VIVEKANANDA STATE SECONDARY SCHOOL