Salman Janny
Bonne Veine Road Quartier Militaire
Summary
Dynamic and customer-focused professional with a strong background in sales, marketing, client relations, and training. Adept at building relationships, delivering exceptional service, and working in multicultural environments. Passionate about providing a world-class experience. Seeking to leverage my customer engagement, negotiation, and global collaboration skills in a Cabin Crew role at Emirates.
Overview
6
6
years of professional experience
Work History
Specialist Trainer (Marketing Department)
Soap and Allied Industries Ltd
06.2022 - Current
- Conduct field visits and training sessions with doctors to enhance brand knowledge and customer engagement.
- Expanded market presence and increased the customer base through targeted strategies.
- Strengthened global collaboration by negotiating with suppliers while maintaining excellent relationships.
- Managed sales and purchase forecasts to align with business objectives.
- Developed and advised on digital marketing content to boost product awareness and sales.
- Designed and executed marketing strategies to drive revenue growth.
- ed healthcare innovation and marketing initiatives at Himalaya.
- Spearheaded client management strategies to meet the evolving needs of partners and customers.
- Identified and capitalized on new business opportunities, strengthening brand presence.
- Oversaw sales forecasting and performance tracking, ensuring targets were met and exceeded.
- Collaborated with marketing, product development, and supply chain teams for successful product launches and promotional campaigns.
- Built strong trust-based relationships with key clients, ensuring long-term partnerships.
- Acted as the primary communication link between customers and internal teams.
- Gained a deep understanding of customer needs and developed tailored solutions.
Customer Care Support
Duraco Ltd
09.2021 - 03.2022
- Built strong trust-based relationships with key clients, ensuring long-term partnerships.
- Acted as the primary communication link between customers and internal teams.
- Gained a deep understanding of customer needs and developed tailored solutions.
Sales & Marketing Officer (Part-Time)
Fix Tech Ltd
06.2020 - 08.2021
- Deployed marketing strategies to attract potential clients.
- Maintained strong business relationships to ensure repeat sales.
- Conducted indoor and outdoor sales, prepared quotations, and managed administrative duties.
- Led promotional activities and managed customer outreach.
Sales Assistant
Agrex Ltd - ENL Agri
04.2019 - 04.2020
- Issued sales orders and coordinated deliveries with warehouses.
- Ensured adequate stock levels by liaising with merchandisers and retailers.
- Handled invoicing, credit notes, and purchase orders.
- Developed strong business relationships to drive sales and client satisfaction
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted in planning and execution of seasonal sales events, drawing in large crowds.
Education
Bachelor of Science - BSc (Hons) Management With Marketing
University of Technology of Mauritius
08-2018
Skills
Exceptional Customer Service – Skilled in handling diverse client needs and ensuring satisfaction
Sales & Marketing Expertise – Experience in market expansion, customer acquisition, and sales forecasting
Training & Development – Conducted professional training sessions for doctors and sales teams
Interpersonal & Communication Skills – Strong ability to engage with clients, negotiate with suppliers, and manage relationships
Safety & Crisis Management – Quick decision-making ability in high-pressure situations
Cultural Awareness & Adaptability – Experience in working with international clients and global suppliers
Multitasking & Organizational Skills – Proven ability to handle multiple responsibilities in fast-paced environments
Fluent in English & French – Strong communication skills for diverse environments
Fitness & Well-being Socializing & Networking Public Speaking & Communication Customer Engagement &
Fitness & Well-being – Enjoy outdoor activities and staying active.
Socializing & Networking – Love engaging with people and building relationships.
Public Speaking & Communication – Interest in presenting and enhancing communication skills.
Timeline
Specialist Trainer (Marketing Department)
Soap and Allied Industries Ltd
06.2022 - Current
Customer Care Support
Duraco Ltd
09.2021 - 03.2022
Sales & Marketing Officer (Part-Time)
Fix Tech Ltd
06.2020 - 08.2021
Sales Assistant
Agrex Ltd - ENL Agri
04.2019 - 04.2020
Bachelor of Science - BSc (Hons) Management With Marketing
University of Technology of Mauritius
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