Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Travelling, Cooking and Social Activities
Additional Information
Languages
Timeline
Generic

Safwana Bhoyroo

Rose Hill, Mauritius

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Acting Manager

Financial Services Commission
07.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Assistant Manager

Financial Services Commission
10.2019 - 06.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Senior Examiner

Financial Services Commission
08.2014 - 09.2019

Examiner

Financial Services Commission
07.2010 - 07.2014

Trainee Examiner

Financial Services Commission
07.2008 - 06.2009

Education

MBA - Administration

Management College of Southern Africa (MANCOSA)
04.2021

Bachelor of Science - Finance And Law

Law University of Mauritius
08.2008

Higher School Certificate -

Loreto College Quatre Bornes
Quatre Bornes
2004

Skills

  • CORE SKILLS
  • Accountability
  • Organisational & Project Management
  • Leadership & Management
  • Interpersonal & Relationship Building
  • Analytical and Solution Driven
  • Learning Orientation and Sharing Knowledge
  • Customer Service Skills
  • Communication and Interpersonal Skills

Accomplishments

  • Participated in Seminar on “Risk Based Approach to AML/CFT Supervision – organised by Afritac South and IMF
  • Supervisory Colleges of Major South African Insurance Group”– Pretoria, South Africa;
  • Financial Stability Institute, Bank for International Settlements on “Improving the Resilience of Insurers in a changing financial world” – Basel, Switzerland;
  • Toronto Centre on “Crisis Preparedness Program for Bank and Securities Regulators” – Mauritius;
  • Financial Stability Institute and IAIS programme on “Regulatory and Supervisory Training” – Online Education Programme;
  • World Bank Group on “Strengthening Insurance Sector Regulation and Supervision” – Mauritius;
  • IAIS and Financial Stability Institute, Bank for International Settlements – Regional Seminar for
  • Insurance Supervisors in Asia and the Pacific on “Enterprise Risk Management for Solvency Purposes” – Singapore;
  • Commonwealth Workshop on “Insurance Regulatory and Supervisory Procedures” – Seychelles;
  • Brazilian Independent Business Consultant and Facilitator in Human Development and Communication on “The Pathway towards Self-Leadership" – Mauritius;
  • OECD/IOPS Global Forum on Private Pension - Mauritius
  • US Securities Exchange Commission in collaboration with FSC on “Effective Oversight of Capital Markets” – Mauritius;
  • Provident Financial Advisor (Singapore) in collaboration with FSC on “Growing a credible financial services industry “– Mauritius;
  • The Insurance Institute of Mauritius on “Fundamentals of the Company Law and Responsibilities of Directors and Officers” – Mauritius
  • Anti-Money Laundering Masterclass” – Temple Professionals – Mauritius;
  • Chetan Dalal Investigation & Management Services programme on “Advanced Fraud Detection & Forensic Investigation” – Mauritius
  • ENS Africa Worksop on “Fraud and Corruption”;
  • Thomson Reuters Webex Training on World Check;
  • Afritac South: African Training Institute training on “Implementation Challenges of IFRS 9”;

Certification

Married with 1 Child ACADEMIC QUALIFICATIONS Course Institution Year

Travelling, Cooking and Social Activities

Member and Secretary for the year 2016-2017of the Lions Club of Port Louis 

Additional Information

· Participated in Seminar on “Risk Based Approach to AML/CFT Supervision – organised by Afritac South and IMF

· “Supervisory Colleges of Major South African Insurance Group”– Pretoria, South Africa;

· Financial Stability Institute, Bank for International Settlements on “Improving the Resilience of Insurers in a changing financial world” – Basel, Switzerland;

· Toronto Centre on “Crisis Preparedness Program for Bank and Securities Regulators” – Mauritius;

· Financial Stability Institute and IAIS programme on “Regulatory and Supervisory Training” – Online Education Programme;

· World Bank Group on “Strengthening Insurance Sector Regulation and Supervision” – Mauritius;

· IAIS and Financial Stability Institute, Bank for International Settlements – Regional Seminar for

Insurance Supervisors in Asia and the Pacific on “Enterprise Risk Management for Solvency Purposes” – Singapore;

· Commonwealth Workshop on “Insurance Regulatory and Supervisory Procedures” – Seychelles;

· Brazilian Independent Business Consultant and Facilitator in Human Development and Communication on “The Pathway towards Self-Leadership" – Mauritius;

· OECD/IOPS Global Forum on Private Pension - Mauritius

· US Securities Exchange Commission in collaboration with FSC on “Effective Oversight of Capital Markets” – Mauritius;

· Provident Financial Advisor (Singapore) in collaboration with FSC on “Growing a credible financial services industry “– Mauritius;

· The Insurance Institute of Mauritius on “Fundamentals of the Company Law and Responsibilities of Directors and Officers” – Mauritius

· “Anti-Money Laundering Masterclass” – Temple Professionals – Mauritius;

· Chetan Dalal Investigation & Management Services programme on “Advanced Fraud Detection & Forensic Investigation” – Mauritius

· ENS Africa Worksop on “Fraud and Corruption”;

· Thomson Reuters Webex Training on World Check;

· Afritac South: African Training Institute training on “Implementation Challenges of IFRS 9”;

Languages

English
Proficient
C2

Timeline

Acting Manager

Financial Services Commission
07.2022 - Current

Assistant Manager

Financial Services Commission
10.2019 - 06.2022

Senior Examiner

Financial Services Commission
08.2014 - 09.2019

Examiner

Financial Services Commission
07.2010 - 07.2014

Trainee Examiner

Financial Services Commission
07.2008 - 06.2009

MBA - Administration

Management College of Southern Africa (MANCOSA)

Bachelor of Science - Finance And Law

Law University of Mauritius

Higher School Certificate -

Loreto College Quatre Bornes
Safwana Bhoyroo