Sachita Charo Gopala
Bois Cheri
Summary
Dynamic banking professional with a proven track record at SBM Bank Mauritius Ltd, excelling in client relationship management and operational efficiency. Adept at analyzing financial data and implementing training programs, I leverage strong communication and analytical skills to drive team performance and enhance service delivery.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Banking Officer
SBM Bank Mauritius Ltd
07.2016 - Current
- Developed and maintained strong client relationships, enhancing customer satisfaction and retention through personalized banking solutions.
- Conducted thorough financial assessments to evaluate creditworthiness, ensuring compliance with regulatory standards and minimizing risk exposure.
- Collaborated with cross-functional teams to streamline banking processes, resulting in improved operational efficiency and service delivery.
Acting Supervisor
SBM Bank Mauritius Ltd
07.2025 - 01.2026
- Led cross-functional teams to enhance operational efficiency, resulting in streamlined workflows and improved service delivery.
- Developed and implemented training programs for staff, increasing team competency and overall performance standards.
- Analyzed financial data to identify trends and mitigate risks, supporting strategic decision-making for resource allocation.
Payroll Officer
Compagnie Mauricienne de Textile Ltd
02.2012 - 07.2012
- Processed payroll for over 1,500 employees accurately and on time, ensuring compliance with local labor regulations.
- Managed employee records and payroll data, enhancing data integrity and supporting timely audits and reporting.
- Collaborated with HR to resolve payroll discrepancies, improving employee satisfaction and fostering effective communication.
Education
BSc Hons - Management With Marketing
University of Technology Mauritius
08.2012 - 08.2015
Higher School Certificate -
France Boyer De La Giroday State Secondary School
01.2011 - 11.2011
School Certificate -
France Boyer De La Giroday State Secondary School
01.2009 - 11.2009
Skills
- Strong verbal and written communication skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Good problem-solving and analytical abilities
- Time management and organizational skills
- Ability to work effectively in a team
- Fast learner with strong attention to detail
- Ability to maintain confidentiality and handle sensitive information responsibly
Timeline
Acting Supervisor
SBM Bank Mauritius Ltd
07.2025 - 01.2026
Banking Officer
SBM Bank Mauritius Ltd
07.2016 - Current
BSc Hons - Management With Marketing
University of Technology Mauritius
08.2012 - 08.2015
Payroll Officer
Compagnie Mauricienne de Textile Ltd
02.2012 - 07.2012
Higher School Certificate -
France Boyer De La Giroday State Secondary School
01.2011 - 11.2011
School Certificate -
France Boyer De La Giroday State Secondary School
01.2009 - 11.2009