Sawmynaden Vinordhen
Belle Vue Maurel
Summary
Bilingual (English & French) professional blending customer service and payroll expertise with a strong foundation in business and law. Passionate about compliance and governance, I thrive on creating accurate, efficient processes while delivering exceptional results. Adaptable, disciplined, and driven to grow in roles that demand both precision and strategic thinking.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Payroll Executive
SD Worx
03.2024 - 09.2024
- Company Overview: Worked as a Payroll Executive for Marks & Spencer United Kingdom.
- Calculating and verifying employee salaries, benefits, and deductions in accordance with company policies, employment contracts, and legal regulations.
- Assisting in payroll tax calculations, deductions, and submissions to ensure compliance with local, state, and federal tax regulations.
- Collaborating closely with the HR and Finance teams to exchange relevant payroll information and resolve payroll-related issues.
- Worked as a Payroll Executive for Marks & Spencer United Kingdom.
Customer Service Agent
Concentrix
12.2022 - 03.2023
- Company Overview: Worked as a Customer Service Agent for an international site namely Booking.com
- Treating international phone calls from customers in both English and French.
- Replying to email and messages from international customers in both English and French.
- Applied strong communication and negotiation skills regarding refunds and offers.
- Applied strong sense of empathy while treating the demands of the customers and focused mainly on customer satisfaction.
- Worked as a Customer Service Agent for an international site namely Booking.com
Education
BSc - Management With Law
University of Technology, Mauritius
Port Louis 03.2023 - 08/2025
Certificate Of Completion - Basic Excel Program
Sd Worx
06.2024 - 06.2024
Higher School Certificate -
Sir Leckraz Teelock SSS
Certificate Of Completion - Internet Computing Core Certification IC³ Programme
Ministry of Technology, Communication And Innovation
10.2017 - 07.2018
Certificate of Primary Education -
Amaury Government School
Skills
- Emotional Intelligence
- Communication and Negotiation Skills (fluent in English & French – written and spoken)
- Problem-Solving & Conflict Resolution
- Microsoft Office Suite (Excel, Word, PowerPoint – strong in spreadsheets and reporting)
- Analytical & Critical Thinking
Languages
- English, speak fluently/ understand/ written
- French, speak fluently/ understand/ written
Personal Information
- Hobbies: Playing volleyball, Playing table tennis, Writing poems
- Date of Birth: 10/15/03
- Gender: Male
- Nationality: Mauritian
- Marital Status: Single
Languages
English
Proficient
C2
French
Proficient
C2
Georgian
Beginner
A1
Hindi
Elementary
A2
Timeline
Certificate Of Completion - Basic Excel Program
Sd Worx
06.2024 - 06.2024
Payroll Executive
SD Worx
03.2024 - 09.2024
BSc - Management With Law
University of Technology, Mauritius
03.2023 - 08/2025
Customer Service Agent
Concentrix
12.2022 - 03.2023
Certificate Of Completion - Internet Computing Core Certification IC³ Programme
Ministry of Technology, Communication And Innovation
10.2017 - 07.2018
Higher School Certificate -
Sir Leckraz Teelock SSS
Certificate of Primary Education -
Amaury Government School