Ruth Nancy Calou
Palmar,FL
Summary
Accomplished team leader with a strong background at Web Premium Ltd in recruitment and employee development. Proficient in building customer relationships and applying critical thinking to enhance project efficiency. Dedicated to colleague empowerment and exceptional service provision.
Overview
14
14
years of professional experience
Work History
Team Leader
Web Premium Ltd
Quatre-Bornes
05.2018 - Current
- Monitor daily workflow to ensure adherence to established policies and procedures.
- Support team in project coordination and efficient task scheduling.
- Staff recruitment, hiring, and training processes.
- Provide support and guidance to colleagues to maintain a collaborative work environment.
Chat Support Representative
Apollo Blake
Ebene
02.2012 - 10.2017
- Provided product information and guidance to customers in real-time.
- Completed day-to-day duties accurately and efficiently.
- Promoting products.
Education
Marketing Management
University of Technology
Port-Louis04-2013
High School Diploma -
Manilall Doctor SSS
Flacq11-2010
Skills
- Team building and people management
- Employee training and development
- Customer relationship management
- Staff recruitment and onboarding
- Critical thinking and problem solving
CUST
Motivated and reliable individual with experience in customer service and sales. Skilled in communication, teamwork and problem-solving. Quick to adapt and eager to learn new skills. Looking for an opportunity to contribute positively to a dynamic team.
Timeline
Team Leader
Web Premium Ltd
05.2018 - Current
Chat Support Representative
Apollo Blake
02.2012 - 10.2017
Marketing Management
University of Technology
High School Diploma -
Manilall Doctor SSS