Russun Ajmal Mohamad
Vallee Pitot,Port-Louis
Summary
A highly skilled professional with expertise in network security, programming, and client support management. Demonstrates proficiency in complex problem solving, critical thinking, and time management, ensuring deadlines are met even in demanding environments. Adept at learning new methods and adapting them effectively, with a strong focus on customer and personal service. Possesses comprehensive knowledge of networking protocols, cloud infrastructure, and virtual private networking operations. Committed to cyber bullying prevention and IP rights understanding while maintaining a proactive and self-motivated approach to work. Career goals include advancing expertise in network security and enhancing client support strategies.
Overview
5
5
years of professional experience
Work history
Lorry helper
- Contraction Materials
Content moderator
Rainbow
2021.11 - Current
- Assisted in developing automated moderation tools, reducing manual checking time considerably.
- Monitored global social media channels during off-peak hours, ensuring 24 and 7 coverage of potential issues or concerns.
- Collaborated with team members to establish effective moderation policies.
- Managed high-stress situations calmly, particularly when dealing with difficult subjects or intense user backlash.
- Demonstrated excellent judgement skills whilst handling ambiguous cases efficiently.
- Reviewed large volumes of data daily, maintaining consistent attention to detail regardless of workload size.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Worked flexible hours, covering nights, weekends and holidays.
- Increased customer satisfaction by resolving issues.
Payroll Clerk
M. Yousouf Ramjan Accounting & Taxation Services
2020.11 - 2021.11
- Core duties include the following:
- Salary calculation
- Prepare Payslip for employees
Education
CCNA -
2020.03 - 2021.02
HSC - undefined
2018.01 - 2018.11
CCNP - cisco networking and security
Impact Avenue
2025.02 -
Skills
- Ability to meet deadlines in demanding environments
- Good at learning new methods of work and adapting them accordingly
- Customer and Personal service
- Complex problem solving
- Time management
- Emotion management
- Pro-active and self-motivated
- Critical thinking
- Ability to work under pressure
- Computer literate
- Knowledge about Network Security
- Knowledge about programming
- Knowledge about Excel
- Data entry proficiency
- IP rights understanding
- Basic programming knowledge
- Social media monitoring
- Cyber bullying prevention tactics
- IP routing and switching
- Network security awareness
- Cloud infrastructure knowledge
- Networking protocols knowledge
- Virtual private networking operation
- Client support management
- LAN and WAN knowledge
- VPN setup and management
- Routing and switching fundiveness
- Troubleshooting cisco devices
- Network device installation
Timeline
CCNP - cisco networking and security
Impact Avenue
2025.02 -
Content moderator
Rainbow
2021.11 - Current
Payroll Clerk
M. Yousouf Ramjan Accounting & Taxation Services
2020.11 - 2021.11
CCNA -
2020.03 - 2021.02
HSC - undefined
2018.01 - 2018.11
Lorry helper