Rushaa Bibi Beharry
Moka
Summary
Ambitious with more than 10 years of experience in customer service and debt collections processing. Successful in following up on past due accounts and recouping unpaid balances. Outstanding negotiator skillful in creating manageable repayment plans to reduce arrears.
Overview
13
13
years of professional experience
Work History
Assistant Operation Officer
The Mauritius Civil Service Mutual Aid Association
01.2011 - Current
- Managed daily schedules and workflows to ensure timely completion of tasks.
- Arrears Management
- Salary Deduction Upload
- Settlement of Account
- Refund of RSS and Loan Overdeduction
- Reminder letters and follow up actions
- filling of return with BOM (PSC)
- Prepared and delivered reports and briefing
Education
International Diploma in Computer Studies - Computer And Information Sciences
NCC Education
United Kingdom07.2009
Higher School Certificate -
University of Cambridge
Muslim Girls'College11.2007
School Certificate -
University of Cambridge
Muslim Girls' College11.2005
Certificate of Primary Education Examination -
Mauritius Examination Syndicate
Notre Dame De Bon Secours RCA11.2000
Skills
- Workload prioritization
- Proactive Approach
- Customer Relationship Management
- Innovative
- First Aid
- Multitasking Abilities
- Adaptability and Flexibility
- Problem-Solving
Hobbies
- Reading
- Cooking
- Travelling
- Yoga
Languages
Mauritian Creole
Native language
English
Upper intermediate
B2
French
Upper intermediate
B2
Hindi
Elementary
A2
Timeline
Assistant Operation Officer
The Mauritius Civil Service Mutual Aid Association
01.2011 - Current
International Diploma in Computer Studies - Computer And Information Sciences
NCC Education
Higher School Certificate -
University of Cambridge
School Certificate -
University of Cambridge
Certificate of Primary Education Examination -
Mauritius Examination Syndicate
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