Summary
Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

RUMBIDZAI VIOLA CHADOKA

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Dedicated to fostering efficient team dynamics, achieving sales targets, and ensuring high levels of customer satisfaction.

Overview

5
years of professional experience
4
years of post-secondary education

Work History

First Capital Bank

POS Acquiring Clerk
09.2023 - Current

Job overview

  • Cultivated and nurtured long-term, profitable customer relationships, ensuring first-class service and maximizing business opportunities.
  • Identified growth opportunities and recommended POS enhancements.
  • Implemented campaigns and activities to introduce value-added products, driving increased income and revenue.
  • Established and maintained ongoing client relationships, utilizing market surveys and strategic planning.
  • Collaborated with cross-functional teams to address and resolve customer queries.
  • Successfully acquired 30+ new accounts, contributing to the expansion of the POS customer base.
  • Enhanced sales operations by incorporating new technologies, reducing customer complaints.

Frazer Promotions

Sales and Marketing Officer
02.2023 - 08.2023

Job overview

  • Compiled and analyzed financial data to produce regular reports on cash flow, sales performance, and financial statements, ensuring accuracy and timeliness.
  • Managed the company’s social media presence, including content creation, post scheduling, and engagement with followers.
  • Addressed customer inquiries via email and social media, ensuring timely resolution of issues and maintaining high customer satisfaction.
  • Utilized consistent feedback collection to refine product offerings and sales processes effectively.
  • Collaborated with cross-functional teams for product launches, resulting in higher market penetration and brand awareness.

Nyaradzo Life Assurance Company

Registry Administrative Intern
01.2020 - 10.2021

Job overview

  • Handled sensitive information with discretion, ensuring confidentiality was maintained at all times when dealing with personnel records or proprietary company data.
  • Proactively identified office needs and offered assistance beyond assigned responsibilities.
  • Reduced errors in data entry tasks by maintaining thorough attention to detail and verifying information before inputting it into the system.
  • Reviewed files, records and other documents to obtain information to respond to requests.

Education

Speciss College

from ICDL Digital Marketing Certificate
03.2023 - 05.2023

Chinhoyi University Of Technology

Bachelor of Science from Business Management And Entrepreneurship
02.2018 - 12.2021

Skills

References

  • Mrs. T. Chifuka, Registry Supervisor, Nyaradzo, Kaguvi Street, Cell: 0776 036 498
  • Miss E. Zata, Mbare Satellite Office Administrator, Nyaradzo, Cell: 0733 726 288
  • Miss F. B. Mabaleka, Managing Director, Frazer Promotions, Cell: 0772 394 888
  • Mr. K. Jemwa, Line Manager, POS Department, First Capital Bank, Cell: 0773 417 558

Timeline

POS Acquiring Clerk

First Capital Bank
09.2023 - Current

Speciss College

from ICDL Digital Marketing Certificate
03.2023 - 05.2023

Sales and Marketing Officer

Frazer Promotions
02.2023 - 08.2023

Registry Administrative Intern

Nyaradzo Life Assurance Company
01.2020 - 10.2021

Chinhoyi University Of Technology

Bachelor of Science from Business Management And Entrepreneurship
02.2018 - 12.2021

Similar Profiles

CREATE PROFILE
RUMBIDZAI VIOLA CHADOKA