RUBEENA VEERAPEN
Port Louis,Port Louis District
Summary
Accomplished professional with 10 years of experience as a garment technologist. Expertise in sewing techniques and fashion design principles, complemented by a strong understanding of environmental compliance and safety regulations. Demonstrates proficiency in technical specification drafting, quality control processes, and manufacturing process management, ensuring products meet high standards of quality and compliance. Adept at managing deadlines and fostering client relationships through efficient communication and customer-oriented approaches. Skilled in garment fitting techniques, pattern grading acumen, and trend analysis to drive product development insights. Utilises Modaris and ET CAD knowledge to enhance computer-aided manufacturing processes. Committed to excellence with resilience under pressure, initiative taking, and team leadership capabilities.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work history
Customer service representative
ProContact LTD
Ebene, Mauritius
12.2010 - 03.2011
- Contributed towards achieving store targets whilst ensuring adherence to service standards.
- Enhanced communication channels through regular updates on company policies and promotions.
- Ensured smooth running of operations with timely preparation of reports.
- Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Participated in team meetings sharing best practices for improving service delivery.
- Collaborated with sales team to maximise product visibility and sales.
- Facilitated customer loyalty programmes to enhance customer retention.
- Handled phone, email and social media enquiries with consistent customer service across multiple channels.
Garment technologist
Compagnie Mauricienne De Textile Ltd
Phoenix, Mauritius
06.2015 - 11.2025
- Facilitated communication between various departments, fostering a cohesive work environment.
- Handled troubleshooting tasks during production process, minimising downtime and maintaining workflow efficiency.
- Enhanced garment quality by implementing rigorous testing procedures.
- Streamlined production process to enhance efficiency.
- Managed sample development, ensuring adherence to design specifications and timelines.
- Evaluated potential risks associated with new materials or designs before implementation in final products.
- Investigated latest industry trends, staying ahead of competition in garment technology innovations.
- Optimised supply chain management for timely delivery of finished products.
- Maintained detailed records of fabric tests and measurements, ensuring consistent results across different batches.
- Confirmed compliance with safety standards for consumer protection.
- Collaborated closely with design team, facilitating seamless integration of technology and fashion.
- Achieved better fit consistency with meticulous measurement techniques.
- Managed the critical path, highlighting potential issues for effective and efficient resolution.
- Evaluated product performance and advised on improvement strategies.
- Achieved quality and safety compliance through rigorous manufacturing monitoring.
- Adapted engineering designs to meet product requirements.
Education
Bachelor Textile and Fashion Design - Textile
University Of Mauritius
Reduit, Moka District 03.2012 - 05.2015
Skills
- Computer skills (microsoft office - word, excel, email and internet research Data entries and graphic design tool eg: Corel draw and inkscape (basic)
- Sewing techniques
- Environmental compliance understanding
- Efficient communication
- Technical specification drafting
- Managing deadlines
- Customer oriented
- Compliance assessment
- Product development insight
- Knowledge of safety regulations
- Manufacturing process management
- Quality consciousness
- Fashion design principles
- Fitting assessment
- Pattern grading acumen
- Garment fitting techniques
- Trend analysis
- Excellent time management
- Client Relationship Management
- Computer aided manufacturing
- Communication proficiency
- Resilience under pressure
- Initiative taking
- Time efficiency
- Team Leadership
- Modaris and ET CAD knowledgeable
- Product knowledge
Languages
English
Upper intermediate
Hindi
Elementary
French
Elementary
Timeline
Garment technologist
Compagnie Mauricienne De Textile Ltd
06.2015 - 11.2025
Bachelor Textile and Fashion Design - Textile
University Of Mauritius
03.2012 - 05.2015
Customer service representative
ProContact LTD
12.2010 - 03.2011