Roobakrishnen Cannoosamy Pillay

Elected as a member of the Municipal Council of Quatre Bornes in Municipal elections held in June 2015.

Responsible for all grievance regarding the town.

Approve or disapprove in committees regarding licenses as well as making decisions to improve the life of the inhabitants of Quatre Bornes.

• As the Director of Expert Property, I lead with a strategic vision to drive the agency's growth and ensure the delivery of exceptional client service.
• My role requires a deep understanding of the real estate market, strong leadership capabilities and a commitment to maintaining the agency’s reputation.
• Analyzing market trends and forecasts, I ensure that the agency remains competitive and responsive to evolving industry demands.
• Oversee client interactions to ensure that every client receives expert guidance on property investments, market conditions, legal requirements and financing options.
• For high-profile or complex transactions, I personally advise clients to build trust and establish long-term relationships.
• Manage daily operations, ensuring property listings, negotiations, contracts, and closing processes are executed efficiently and in compliance with all regulations.
• I set standards for property evaluations, pricing strategies, and promotional activities to maximize results.
• Recruit, train and mentor a high-performing team, fostering a collaborative and client-focused culture.
• By empowering my team with the right tools and resources, I ensure they excel in meeting clients' needs and achieving sales targets.
  

As a Supervisor, I was responsible for the day-to-day operations of the business, ensuring seamless workflows and exceptional customer service. The role involves overseeing staff, maintaining operational standards and enhancing the overall customer experience.

The key responsibilities are as follows:

• Opening, verifying and balancing the strong room at the start of each day.
• Preparing a float for each cashier to facilitate smooth transactions.
• Monitoring and supervising the counting procedures to maintain accuracy.
• Controlling the stock needed for daily operations and ensuring availability.
• Managing the bar stock to meet customer demand.
• Inputting data related to all operational activities for record-keeping and reporting.
• Approving jackpot claims for winning punters and ensuring compliance with policies.
• Authorizing bar receipts to maintain proper financial oversight.
• Preparing break schedules for cashiers, waiters and cleaners to ensure adequate coverage throughout the day.
• Overseeing the daily tasks of cashiers, waiters and cleaners to ensure productivity and alignment with standards.
• Enhancing customer service by addressing concerns promptly and fostering a welcoming environment.