Ronny Yeung
Roches Brunes,PW
Summary
Results-driven technical expert experienced in software architecture, design and implementation. Well-versed in leading complex projects, evaluating required efforts and quick resolution of issues. Meticulous, conscientious and methodical and perfectionist in approach.
Overview
11
11
years of professional experience
Work History
Strategy & Expertise Manager
TotalEnergies Mobility Services International
07.2020 - Current
- Cross-trained existing and new employees to maximize team agility and increase product knowledge.
- Managed complex and structural projects to achieve business and security goals.
- Worked closely with Product Owners to derive technical specifications from functional requirements.
- Oversaw software development strategies, from an architectural and design standpoint.
- Launched quality development practices prior to and during software development
- Ensured resolution of problems in Production environments of affiliates in a timely manner
Head of Production
Total Fleet Technology & Services Ltd
07.2019 - 06.2020
- Reviewed software development work for quality and compliance with design specifications and company standards.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Managed development and testing teams for in-house software development.
- Acted as product expert, translating functional requirements from Head of Operations & Product Owner into technical specifications.
- Supervised ongoing daily production phases.
- Delivered direct feedback to senior management regarding project visibility and status.
- Resolved issues quickly to maintain productivity goals.
General Manager - Operations
Expand Fuel Payment Solutions Ltd
06.2017 - 07.2019
- Managed Development, Testing, Support and IT teams.
- Developed and implemented strategies to increase productivity and output across the different teams.
- Ensured development output was on time and within expected quality
- Managed important customer portfolios to make sure problems are resolved quickly
- Supervised the software architecture & design principles for the MyFuel Product
- Maximized operational excellence by mentoring personnel on management principles, industry practices, and company procedures.
- Assisted in recruiting, hiring and training of team members.
- Handled IT hardware and software requirements of the company and participated in the procurement process thereof.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented programs to increase employee loyalty and reduce turnover.
Product Manager
Expand Technology Ltd
08.2016 - 05.2017
- Analyzed customer functional requirements and derived technical specifications and product features for development team.
- Liaised with clients to better understand business needs.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Helped write and improve product documentation to communicate upcoming features and products to customers.
- Managed development and testing team to deliver product improvements.
- Acted as Support Lead, being the main point of contact for any issues in production.
- Helped identify, troubleshoot, debug and resolve development bugs and other issues.
Senior Software Developer
Expand Technology Ltd
05.2014 - 07.2016
- Provided technical support using knowledge of the product and the underlying technology to solve problems and support new projects.
- Corrected, modified and upgraded software code to improve performance to boost performance.
- Participated in implementation on-site of multiple clients, notably in Malawi, Namibia and Reunion.
- Provided guidance on installing and integrating new hardware components and software to clients, both on-site and remotely.
- Maintained relatively fast response times to support business continuity.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
- Provided training on the MyFuel+ product, to internal staff and customers' staff.
Senior Software Developer
Expand Technology Ltd
01.2013 - 04.2014
- Participated in the definition and scoping of the new version of the product, MyFuel+.
- Collaborated with project managers to set ambitious, but realistic coding milestones on pre-release software project development.
- Developed new functionalities in legacy MyFuel system to meet customer demands.
- Coordinated with support team to provide fast and correct solutions to production problems.
Education
Bachelor of Science - Computer Science - Software Engineering
University of South Africa
Pretoria, South AfricaSkills
- Strategic Planning
- Time Management
- Complex Problem-Solving
- Product Management
- Cross-functional Teamwork
- Effective Communication
Accomplishments
- Led the EMV project, from inception through to implementation. This highly complex project had 2 aims: replace the existing card technology used for the TemC+ product with additional memory space and thus allow offline transactions and also add a required layer of security.
- Implemented on-site missions for multiple clients, vanquishing my fear of flying and getting past my introverted personality.
Languages
Creole
Native language
English
Proficient
C2
French
Proficient
C2
Timeline
Strategy & Expertise Manager
TotalEnergies Mobility Services International
07.2020 - Current
Head of Production
Total Fleet Technology & Services Ltd
07.2019 - 06.2020
General Manager - Operations
Expand Fuel Payment Solutions Ltd
06.2017 - 07.2019
Product Manager
Expand Technology Ltd
08.2016 - 05.2017
Senior Software Developer
Expand Technology Ltd
05.2014 - 07.2016
Senior Software Developer
Expand Technology Ltd
01.2013 - 04.2014
Bachelor of Science - Computer Science - Software Engineering
University of South Africa
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