Ritesh Accajeea
Phoenix,Ile Maurice
Summary
A skilled professional with expertise in help desk support, including remote assistance using Teamviewer and Anydesk. Demonstrates significant experience in reverse logistics and fleet management, complemented by strong capabilities in supply chain analytics and management. Committed to leveraging these skills to optimise operational efficiency and drive strategic improvements within the supply chain sector.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work history
Logistics Manager
Quatra France
08.2022 - 04.2026
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Coordinated transport schedules for improved delivery efficiency.
- Improved customer satisfaction for repeat business through strategic planning of delivery times and routes.
- Managed inventory levels, reducing product wastage.
Pet Taxi Service
Self Employed
01.2020 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Carried out day-to-day duties accurately and efficiently.
Team Leader Manager
WINPHARMA/PHARMACOM
02.2014 - 12.2019
- installation of software in pharmacies.
- As a team leader, i need to plan the everyday work and make sure we meet the goals.
- Assist the team and handle hard case.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Technical Assistant
MEDICALL
05.2013 - 02.2014
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Wrote, reviewed and edited technical document in accordance with template requirements.
Technical Assistant
OUTREMER TELECOM
01.2011 - 05.2013
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
Education
Certification IC3 - INFORMATIQUE
LONDON BUSINESS SCHOOL
Ile Maurice, EbeneA+ Computer Maintenance & Repair - undefined
LONDON BUSINESS SCHOOL
Ile MauriceCompTIA Network - undefined
LONDON BUSINESS SCHOOL
Ile MauriceBusiness Management And Leadership
Charles Telfaire Institute
Moka, Mauritius 02.2025 - 12.2027
Skills
- Help Desk/prise en main à distance (Teamviewer, Anydesk)
- Reverse logistics experience
- Fleet management expertise
- Supply chain analytics
- Supply chain management
LANGUES
Français
Beginner
Anglais
Beginner
Creole Mauricien
Beginner
Affiliations
- Gym, hiking, Running
Timeline
Business Management And Leadership
Charles Telfaire Institute
02.2025 - 12.2027
Logistics Manager
Quatra France
08.2022 - 04.2026
Pet Taxi Service
Self Employed
01.2020 - 09.2022
Team Leader Manager
WINPHARMA/PHARMACOM
02.2014 - 12.2019
Technical Assistant
MEDICALL
05.2013 - 02.2014
Technical Assistant
OUTREMER TELECOM
01.2011 - 05.2013
A+ Computer Maintenance & Repair - undefined
LONDON BUSINESS SCHOOL
CompTIA Network - undefined
LONDON BUSINESS SCHOOL
Certification IC3 - INFORMATIQUE
LONDON BUSINESS SCHOOL