Summary
Overview
Work History
Education
Skills
Reading, Painting and Sports
Languages
Timeline
Generic

Rishi Krishna Bhowany

La Flora

Summary

Dynamic customer service professional with a proven track record at Accenture and ApolloBlake. At Accenture, I handled high call volumes, resolving billing issues, technical concerns, and supporting sales with empathy and efficiency. Currently at ApolloBlake, I specialize in email support, delivering clear and professional communication to address customer inquiries. Skilled in customer relations, data entry, and problem-solving, I consistently contribute to customer satisfaction and loyalty through prompt, solution-focused service.

Overview

1
1
year of professional experience

Work History

Customer Care Representative

Apollo Blake Solutions
10.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.

Customer Service Representative

Accenture
11.2023 - 08.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

School Certificate (SC) - Science, Computer Technology, Travel And

Mauritius College
Curepipe, Mauritius

English Speaking Course - English Language

Websun Academy
Vacoas
11-2023

Skills

  • Customer service
  • Inbound customer service
  • Data entry
  • Call center experience
  • Customer relations
  • Product knowledge

Reading, Painting and Sports

I enjoy reading books that explore emotions, personal growth, and meaningful stories—especially romance and drama genres. Painting is a way for me to express creativity and relax; I love working with colors and letting my imagination flow onto the canvas. As for sports, I like staying active through casual games and outdoor activities, which help me stay energized, focused, and balanced in my daily life.


Languages

English
Advanced (C1)

Timeline

Customer Care Representative

Apollo Blake Solutions
10.2024 - Current

Customer Service Representative

Accenture
11.2023 - 08.2024

School Certificate (SC) - Science, Computer Technology, Travel And

Mauritius College

English Speaking Course - English Language

Websun Academy
Rishi Krishna Bhowany