Dynamic customer service professional with a proven track record at Accenture and ApolloBlake. At Accenture, I handled high call volumes, resolving billing issues, technical concerns, and supporting sales with empathy and efficiency. Currently at ApolloBlake, I specialize in email support, delivering clear and professional communication to address customer inquiries. Skilled in customer relations, data entry, and problem-solving, I consistently contribute to customer satisfaction and loyalty through prompt, solution-focused service.
I enjoy reading books that explore emotions, personal growth, and meaningful stories—especially romance and drama genres. Painting is a way for me to express creativity and relax; I love working with colors and letting my imagination flow onto the canvas. As for sports, I like staying active through casual games and outdoor activities, which help me stay energized, focused, and balanced in my daily life.