RIMA DOMUN

• Facilitated regular team meetings to improve communication and collaboration.
• Ensured timely project completion, enhancing customer satisfaction.
• Responded promptly to incoming calls and emails, addressing inquiries efficiently.
• Maintained high service standards while resolving client queries and complaints.
• Coordinated with diverse teams to execute projects successfully.
• Adapted swiftly to new situations and acquired necessary skills.
• Demonstrated initiative in embracing new challenges.
• Managed time effectively to consistently meet deadlines.

• Acquired new skills rapidly and applied them to enhance efficiency.
• Executed daily tasks accurately, contributing to overall productivity.
• Cultivated effective working relationships through courteous interactions.
• Actively listened to customers, resolving concerns promptly and escalating significant issues.
• Referred clients to additional services when necessary, broadening support network.

• Cultivated friendly atmosphere, ensuring welcoming experiences from guest arrival.
• Optimised restaurant capacity by managing reservations and walk-in guests effectively.
• Maintained reception area with essential forms and brochures for guest convenience.
• Delivered effective communication to address guest needs and inquiries promptly.

On-site
TEMPORARY WORK EXPERIENCES
29th October 2023 - Arijit Singh Live Concert

• On-site
TEMPORARY WORK EXPERIENCE
15th July 23 - Sonu Nigam Live Concert (Music Maestro)
02nd Sept 23 - Sherya Ghoshal (All Hearts Tour)

• On-site
  TEMPORARY WORK EXPERIENCE
  26th Aug 2023 - Paul Taylor
• Provide clear and concise instructions to the crowd.
• Be able to listen and respond to concerns from the crowd promptly.
• Have the physical stamina to stand and move for extended periods.
• Be able to move quickly to different areas as needed.

• On-site 2nd May 2023 - Inter College Football Competition

• Demonstrated adaptability by working flexible hours, including nights, weekends, and holidays.
• Acquired new skills rapidly in response to changing circumstances.

• Maintained high energy and enthusiasm in fast-paced environments.
• Delivered friendly and efficient service to customers, effectively managing challenging situations.
• Enhanced operations through consistent dedication and hard work.

• Enhanced customer decision-making by sharing extensive knowledge of menu items and flavours.
• Collaborated with kitchen staff to provide accurate updates on unavailable dishes and wait times.
• Conducted inspections of dishes and utensils to ensure cleanliness and hygiene standards.
• Maintained customer satisfaction through timely table check-ins to assess food and beverage requirements.