Rikesh Somrah
Quartier Militaire,MO
Summary
Experienced and results-oriented Project & Quality Lead with over 11 years of experience across packaging, prepress, and creative production industries. Proven expertise in project lifecycle management, traffic coordination, quality control, and cross-functional leadership. Strong background in using tools like Monday.com and Odoo to streamline operations. Adept at managing global client accounts, optimizing workflows, and leading large teams to deliver high-performance outcomes. Looking to drive excellence in a dynamic organization through continuous improvement, operational leadership, and client satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Traffic Manager
TWOGETHER We Stand Ltd
Phoenix
06.2023 - Current
- Oversee the full project lifecycle for creative and packaging deliverables across departments.
- Lead coordination across 10+ team members, optimizing task flow, clearing blockers, and reallocating resources.
- Drive operational consistency by developing and enforcing SOPs and workflows.
- Provide performance coaching, mentoring junior staff, and aligning them to KPIs.
- Analyze KPIs and SLA compliance; deliver weekly performance reports with recommendations.
- Promote agile work practices using tools like Monday.com to track tasks and dependencies.
Quality Control Lead
SGS & Co
Phoenix
12.2022 - 06.2023
- Managed and coached a 30+ member QC team in a high-volume prepress setting.
- Launched onboarding programs and training plans that cut error rates and reduced rework.
- Conducted regular audits, 1:1 performance evaluations, and task optimization.
- Drove a 15% increase in team output through improved workflow standardization.
- Collaborated with leadership to define QA benchmarks and implement continuous improvement initiatives.
Senior Project Manager
SGS & Co
Phoenix
05.2021 - 12.2022
- Oversaw high-profile client accounts including Danone SN, ensuring SLA targets and client satisfaction.
- Led end-to-end project planning, budget alignment, and timeline execution.
- Managed cross-functional teams (PMs, QCs, Designers) to ensure integrated delivery.
- Maintained 95%+ SLA performance and conducted monthly client-facing business reviews.
- Scaled operations by hiring, training, and developing junior project staff.
- Utilized Company own Project management software and Microsoft Excel for tracking budgets, resource plans, and client deliverables.
Assistant Project Manager
SGS & Co
Phoenix
10.2020 - 05.2021
- Supported project scheduling, resource management, and task allocation for major packaging lines.
- Mentored new team members and ensured alignment with internal SOPs and client standards.
- Played a critical role in transitioning project leadership responsibilities during a promotion phase.
Quality Control Inspector
World Knits LTD
Port Louis, PL
03.2013 - 08.2017
- Conducted quality checks on textile garments to ensure adherence to standards.
- Coordinated samples and client dispatch to facilitate effective operations.
- Supported QA Manager by reporting on end-to-end finishing quality processes.
Education
Higher School Certificate - Mathematics, Chemistry, Physics
Ebene Boys SSS
01.2012
Secondary Certificate - Mathematics & Sciences
Srimati Indira Gandhi SSS
01.2010
Skills
- Microsoft Office and Adobe Creative Suite
- Project management and coordination
- Deadline management and adherence
- Quality control and assurance
- Production planning
- English (professional) and French (conversational)
- Resource allocation
- Performance analysis
- Task optimization
Certification
Available upon request.
Languages
Languages: English (Professional), French (Conversational)
References
References available upon request.
Core Competencies
- Project & Traffic Workflow Management
- Client Account Ownership (Danone, Nestlé, Royal Canin)
- SLA Compliance & KPI Analysis
- Team Leadership & Mentorship (30+ FTEs)
- Quality Assurance & Prepress Control
- SOP Development & Process Optimization
- Monday.com | Odoo | Microsoft Office | Adobe Suite
- Business Reviews & Executive Reporting
- Cross-Functional Collaboration (QA, Design, Logistics)
Additional Information
- Passionate about fitness and discipline, applying these values in the workplace.
- Volunteer work in community events, fostering teamwork and leadership.
- Quick learner – adapts rapidly to new tools, technologies, and challenges.
Timeline
Traffic Manager
TWOGETHER We Stand Ltd
06.2023 - Current
Quality Control Lead
SGS & Co
12.2022 - 06.2023
Senior Project Manager
SGS & Co
05.2021 - 12.2022
Assistant Project Manager
SGS & Co
10.2020 - 05.2021
Quality Control Inspector
World Knits LTD
03.2013 - 08.2017
Higher School Certificate - Mathematics, Chemistry, Physics
Ebene Boys SSS
Secondary Certificate - Mathematics & Sciences
Srimati Indira Gandhi SSS
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