Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
References
Core Competencies
Additional Information
Timeline
Generic
Rikesh Somrah

Rikesh Somrah

Quartier Militaire,MO

Summary

Experienced and results-oriented Project & Quality Lead with over 11 years of experience across packaging, prepress, and creative production industries. Proven expertise in project lifecycle management, traffic coordination, quality control, and cross-functional leadership. Strong background in using tools like Monday.com and Odoo to streamline operations. Adept at managing global client accounts, optimizing workflows, and leading large teams to deliver high-performance outcomes. Looking to drive excellence in a dynamic organization through continuous improvement, operational leadership, and client satisfaction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Traffic Manager

TWOGETHER We Stand Ltd
Phoenix
06.2023 - Current
  • Oversee the full project lifecycle for creative and packaging deliverables across departments.
  • Lead coordination across 10+ team members, optimizing task flow, clearing blockers, and reallocating resources.
  • Drive operational consistency by developing and enforcing SOPs and workflows.
  • Provide performance coaching, mentoring junior staff, and aligning them to KPIs.
  • Analyze KPIs and SLA compliance; deliver weekly performance reports with recommendations.
  • Promote agile work practices using tools like Monday.com to track tasks and dependencies.

Quality Control Lead

SGS & Co
Phoenix
12.2022 - 06.2023
  • Managed and coached a 30+ member QC team in a high-volume prepress setting.
  • Launched onboarding programs and training plans that cut error rates and reduced rework.
  • Conducted regular audits, 1:1 performance evaluations, and task optimization.
  • Drove a 15% increase in team output through improved workflow standardization.
  • Collaborated with leadership to define QA benchmarks and implement continuous improvement initiatives.

Senior Project Manager

SGS & Co
Phoenix
05.2021 - 12.2022
  • Oversaw high-profile client accounts including Danone SN, ensuring SLA targets and client satisfaction.
  • Led end-to-end project planning, budget alignment, and timeline execution.
  • Managed cross-functional teams (PMs, QCs, Designers) to ensure integrated delivery.
  • Maintained 95%+ SLA performance and conducted monthly client-facing business reviews.
  • Scaled operations by hiring, training, and developing junior project staff.
  • Utilized Company own Project management software and Microsoft Excel for tracking budgets, resource plans, and client deliverables.

Assistant Project Manager

SGS & Co
Phoenix
10.2020 - 05.2021
  • Supported project scheduling, resource management, and task allocation for major packaging lines.
  • Mentored new team members and ensured alignment with internal SOPs and client standards.
  • Played a critical role in transitioning project leadership responsibilities during a promotion phase.

Quality Control Inspector

World Knits LTD
Port Louis, PL
03.2013 - 08.2017
  • Conducted quality checks on textile garments to ensure adherence to standards.
  • Coordinated samples and client dispatch to facilitate effective operations.
  • Supported QA Manager by reporting on end-to-end finishing quality processes.

Education

Higher School Certificate - Mathematics, Chemistry, Physics

Ebene Boys SSS
01.2012

Secondary Certificate - Mathematics & Sciences

Srimati Indira Gandhi SSS
01.2010

Skills

  • Microsoft Office and Adobe Creative Suite
  • Project management and coordination
  • Deadline management and adherence
  • Quality control and assurance
  • Production planning
  • English (professional) and French (conversational)
  • Resource allocation
  • Performance analysis
  • Task optimization

Certification

Available upon request.

Languages

Languages: English (Professional), French (Conversational)

References

References available upon request.

Core Competencies

  • Project & Traffic Workflow Management
  • Client Account Ownership (Danone, Nestlé, Royal Canin)
  • SLA Compliance & KPI Analysis
  • Team Leadership & Mentorship (30+ FTEs)
  • Quality Assurance & Prepress Control
  • SOP Development & Process Optimization
  • Monday.com | Odoo | Microsoft Office | Adobe Suite
  • Business Reviews & Executive Reporting
  • Cross-Functional Collaboration (QA, Design, Logistics)

Additional Information

  • Passionate about fitness and discipline, applying these values in the workplace.
  • Volunteer work in community events, fostering teamwork and leadership.
  • Quick learner – adapts rapidly to new tools, technologies, and challenges.

Timeline

Traffic Manager

TWOGETHER We Stand Ltd
06.2023 - Current

Quality Control Lead

SGS & Co
12.2022 - 06.2023

Senior Project Manager

SGS & Co
05.2021 - 12.2022

Assistant Project Manager

SGS & Co
10.2020 - 05.2021

Quality Control Inspector

World Knits LTD
03.2013 - 08.2017

Higher School Certificate - Mathematics, Chemistry, Physics

Ebene Boys SSS

Secondary Certificate - Mathematics & Sciences

Srimati Indira Gandhi SSS
Rikesh Somrah