Riddhi Sachu

• Customer Service: Greets customers, addresses inquiries, and resolves issues related to purchases, returns, or complaints
• Balancing Cash Register: Counts cash in the register at the start and end of shifts, ensuring accuracy in cash flow, and reporting discrepancies as needed
• Issuing Receipts and Refunds: Provides receipts for all transactions and processes refunds according to restaurant policies
• Ensuring Cleanliness and Order: Keeps the checkout area clean, organized, and presentable to create a pleasant environment
• Coordination with other staff members and ensuring security protocols are observed to prevent theft and fraud
• Serving food and drinks with a smile to our customers

• Preparing Ingredients:This includes tasks like preparing tea bases, making syrups, and ensuring that toppings like boba, jelly, or pudding are fresh and ready.
• Making Drinks:Following recipes and customer orders, baristas will prepare various bubble tea drinks, ensuring correct ratios of tea, milk, sugar, and toppings.
• Serving Drinks:Presenting drinks to customers in a visually appealing and professional manner.

Customer Service:

• Taking Orders: Accurately and efficiently taking customer orders, including any customizations like sugar level or ice amount.
• Handling Payments: Processing payments through cash, credit cards, or other methods.
• Providing Excellent Customer Service: Being friendly, helpful, and responsive to customer inquiries and needs.

Operational Tasks:

• Maintaining Cleanliness:Keeping the shop and work areas clean and organized, including equipment and surfaces.
• Stock Management:Checking stock levels, replenishing ingredients as needed, and ensuring proper storage.
• Opening and Closing Procedures:Following procedures for opening and closing the shop, including setting up equipment, stocking ingredients, and cleaning up.
• Inventory Control:Maintaining accurate records of inventory, including stock levels and sales.
• Equipment Maintenance:Ensuring that equipment is in good working order and performing necessary maintenance or cleaning.