Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard James Pyndiah

Union - Park , Rose Belle

Summary

Clear and courteous communicator with positive and upbeat nature. Effective in processing both routine and urgent requests. Works quickly and within established guidelines to evaluate and approve or deny payments. Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Operations Supervisor position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Payment Coordinator Services

AfrAsia Bank Ltd
10.2016 - Current
  • Processed payments to recipients.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Worked with multiple departments to check proper billing information (Nostro)
  • Reconciled documentation against budget requirements and ledgers.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Outward and Inward Remittances (Local and International)
  • Cheques FCY
  • IB Payment Reconciliation
  • Generated monthly MT191 Claims to other Banks.
  • Swift messages creation
  • Proper filling of Payment documents

Documentation Officer

MCB Ltd
12.2014 - 08.2016
  • Translated complex technical information into intuitive clear format.
  • Assisted compliance officer to gather necessary documentation for new account applications.
  • Collaborated with quality assurance team to comply with regulatory requirements.
  • Created information architecture to format content and method of distribution.
  • Produced on-time communications in support of new product submissions for regulatory agencies.
  • Identified audit parameters to comply with quality standards.

Education

High School Diploma -

Knowledge of The Art Academy
Quatre Bornes
02.2022

Bachelor of Science - Business Statistics With Finance

University Of Mauritius
Reduit
05.2016

Skills

  • Closing Processes
  • Statement Issuing
  • Delinquent Account Notification
  • Filing Documents
  • Purchase Orders
  • GL Entries
  • Microsoft Excel
  • Operational Testing
  • Data Entry Skills
  • Statement Reconciliation
  • Multifaceted Research
  • Claims Procedures
  • Online Systems
  • Payment Analysis
  • Service Quality Standards
  • Correspondence Sorting and Filing
  • Categorization and Classification
  • Document Coordination
  • Constructive Feedback
  • Collection Calls
  • Customer Service and Assistance
  • Microsoft Office
  • Systems Analysis
  • Office Operations
  • Business Auditing
  • Training and Teaching
  • File Systems Management
  • Problem Identification
  • Administration and Management
  • Analytical and Critical Thinking
  • Payment Research
  • Administrative Support
  • Internal Controls
  • Organizational Skills
  • External Audits

Timeline

Payment Coordinator Services

AfrAsia Bank Ltd
10.2016 - Current

Documentation Officer

MCB Ltd
12.2014 - 08.2016

High School Diploma -

Knowledge of The Art Academy

Bachelor of Science - Business Statistics With Finance

University Of Mauritius
Richard James Pyndiah