Ricardo Jiovani St Lambert
Residence Alpha, Apart M001, La Tour Koenig, Pointe Aux Sables
Summary
Highly organized and motivated Sales and Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of sales. Skilled in customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
24
24
years of professional experience
Work History
Sales and Account Executive
Le Warehouse Ltd
03.2017 - Current
- Follow up Key client accounts, debt collection etc.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Working together with marketing teams of key accounts clients to help develop marketing strategies like brochures etc.
- Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Sales Executive
Le Warehouse Ltd
09.2014 - 03.2017
- Utilized sales experience and skills to solicit new business opportunities and contacts.
- Managing Key accounts customer like Galaxy, Intermart La Croisette,La Gaulette Store, London Riviere Noire, Super U, Lolo Supermarket, King savers
- Reviewed competitors'' offerings periodically to stay informed about industry trends and maintain a competitive edge.
- Exceeded targets consistently through diligent prospecting and tailored product presentations.
Outdoor Sales Representative
Le Warehouse Ltd
04.2011 - 09.2014
- Increased sales revenue by establishing and maintaining strong client relationships.
- Managing Key Accounts of GALAXY, La Gaulette Store, London Riviere Noire, Super U, Lolo Supermarket, King savers
- Effectively negotiated contracts, securing favorable terms for both the company and clients.
- Consistently exceeded sales targets by staying current on industry trends and competitor offerings.
- Provided ongoing support to existing customers, addressing concerns or questions promptly and professionally.
- Assisted in training for sharing best practices for success in the field.
Sales Supervisor
Le Warehouse Ltd
03.2009 - 04.2011
- Created innovative sales strategies, leading to improved visibility for the company''s products.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Assistant Showroom Supervisor
Le Warehouse Ltd
02.2007 - 03.2009
- .Generated personal sales to meet or exceed established sales goals.
- Examined incoming inventory, merchandised shelves and prevented shrinkage
- Spearheaded employee training initiatives to develop skilled professionals capable of delivering exceptional service within the showroom setting.
- Developed strong customer relationships by providing personalized assistance and addressing their needs promptly.
Sales Demonstrator
IBL Domestic Appliances
05.2005 - 02.2007
- Collaborated with marketing team to create and implement promotional campaigns.
- Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
- Identified areas for improvement, implementing new strategies to overcome challenges and increase sales success.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
- Planned and organized demonstration events by working hand-in-hand with retail store managers and leaders.
Indoor Sales Representative
IBL Domestic Appliances
06.2001 - 06.2003
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed strong rapport with customers and created positive impression of business.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Salesman
Island Style Surf Shop
02.2000 - 10.2000
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
Education
Certificate of Attendance - Solis POS - Reporting
ProximaSoft
07.2020
Certificate of Attendance - Sales Transactions
ProximaSoft
07.2020
Certificate of Attendance - Déveloper Une Approche Commerciale Efficace
Formaclic
05.2019
Certificate of Attendance - Management And Leadership
Dynargie
05.2009
Certificate of Attendance - Customer Care/ Selling Techniques/ Grooming
IBL Training Services Ltd
Mauritius04.2004
Pitman First Diploma - Software Applications
The Datamatics Computer Centre
10.2003
Certificate of Proficiency - Professional Salemanship
Institute of Marketing Mgt- Champion Marketing
09.2003
Certificate of Attendance - Positive Actions For Valuable Entrenchment -CRM
Perform@International Pte Ltd
02.2003
School Certificate - School Certificate
N Saddul College
Vacoas11.1998
Skills
- Customer Relationships
- Customer Presentations
- Marketing strategy implementation
- Interpersonal Skills
- Strategic selling
- Sales expertise
Timeline
Sales and Account Executive
Le Warehouse Ltd
03.2017 - Current
Sales Executive
Le Warehouse Ltd
09.2014 - 03.2017
Outdoor Sales Representative
Le Warehouse Ltd
04.2011 - 09.2014
Sales Supervisor
Le Warehouse Ltd
03.2009 - 04.2011
Assistant Showroom Supervisor
Le Warehouse Ltd
02.2007 - 03.2009
Sales Demonstrator
IBL Domestic Appliances
05.2005 - 02.2007
Indoor Sales Representative
IBL Domestic Appliances
06.2001 - 06.2003
Salesman
Island Style Surf Shop
02.2000 - 10.2000
Certificate of Attendance - Solis POS - Reporting
ProximaSoft
Certificate of Attendance - Sales Transactions
ProximaSoft
Certificate of Attendance - Déveloper Une Approche Commerciale Efficace
Formaclic
Certificate of Attendance - Management And Leadership
Dynargie
Certificate of Attendance - Customer Care/ Selling Techniques/ Grooming
IBL Training Services Ltd
Pitman First Diploma - Software Applications
The Datamatics Computer Centre
Certificate of Proficiency - Professional Salemanship
Institute of Marketing Mgt- Champion Marketing
Certificate of Attendance - Positive Actions For Valuable Entrenchment -CRM
Perform@International Pte Ltd
School Certificate - School Certificate
N Saddul College
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