Resty Nakalanzi
Kampala
Summary
I'm focused on providing exceptional service to guests and customers. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
I'm dedicated to maintaining cleanliness and upkeep for facilities and rooms. I also provide a positive and energetic professional comfortable working with minimal supervision.
Overview
10
10
years of professional experience
Work History
Housekeeper
Lake View Hotel
03.2021 - 08.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
House Manager
Casio Company, Dubai
02.2017 - 12.2020
- Improved household efficiency by implementing detailed schedules and routines for staff members.
- Streamlined communication among staff for optimal productivity and coordination of tasks.
Waitress
Hotel Loslona
03.2013 - 07.2016
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Primary School Certificate -
Bbira Primary School
Wakiso, UgandaSchool Certificate-Uganda Certificate of Education -
Yale High School
Kayunga, UgandaHigh School Diploma -
Light College Bulenga
Bulenga, UgandaSkills
- Cleaning and Organizing Abilities
- Customer Care Service
- Quality Assurance
- Exceptional Communicator
- Fluent in English
- Health and Safety Compliance
- Kitchen cleaning
- Interpersonal skills
Languages
Luganda
Native language
English
Advanced
C1
References
Manager-Lake View Hotel, Mbarara, Uganda
Name; Namyenya Juliet
Tel No.; +256754862786
Business Woman-UK
Name; Syliva Kagwa
Tel No.;+447903980060
Personal Attributes
Honesty
Communication Skills
Teamwork
Integrity
Personal Bio Data
Date of Birth: 17, May, 1981
Nationality: Ugandan
Gender: Female
Timeline
Housekeeper
Lake View Hotel
03.2021 - 08.2023
House Manager
Casio Company, Dubai
02.2017 - 12.2020
Waitress
Hotel Loslona
03.2013 - 07.2016
Primary School Certificate -
Bbira Primary School
School Certificate-Uganda Certificate of Education -
Yale High School
High School Diploma -
Light College Bulenga
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