RESHMA POONITH
Summary
Motivated individual with business acumen and willingness to take on challenging roles.
Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Performing with integrity and leadership skills. Applies knowledge and abilities to positively impact on work objectives.
Conscientious, hardworking and excels at multitasking in fast-paced environments, under strict deadlines.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Officer
GL unit -Accounting & Finance - Mauritius Telecom
08.2023 - Current
- Managed accounts payable and receivable processes ensuring accuracy in payments and receivables.
- Generated various financial reports using advanced spreadsheet programs such as Excel.
- Maintained accurate records of all financial transactions for timely reporting.
- Implemented new technologies(FUSION) as needed to enhance productivity levels in the workplace.
Officer
Accounts Payable unit - Accounting & Finance
03.2021 - 07.2023
- Processed vendor invoices in a timely manner, ensuring all required documentation and approval for processing timely payments.
- Performed data entry into accounting system to ensure accuracy of financial reporting.
- Assisted in the preparation of month-end closing activities related to accounts payable transactions.
Officer
Accounts Receivable - Accounting & Finance
03.2017 - 02.2021
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Reconciled daily cash receipts with bank deposits.
- Generated monthly statements for accounts receivable operations.
- Prepare Bank Reconciliations for monthly Accounts closure
Assistant Merchandiser
Commercial - MASS MARKET
07.2014 - 02.2017
- Ensured all merchandising materials were up-to-date and accurately reflected brand standards.
- Collaborated with internal teams on marketing initiatives including print ads, digital campaigns, email blasts.
- Communicated and coordinated planogram execution with store management.
- Monitored stock to maintain sufficient quantity of featured product.
Sales Officer
Commercial - MASS MARKET
06.2006 - 06.2014
- Implemented promotional campaigns to boost sales volume.
- Provided exceptional customer service throughout the entire sales process.
- Developed a comprehensive understanding of company products and services.
- Resolved customer complaints regarding sales and service.
Customer Service Clerk
Commercial - MASS MARKET
03.2000 - 01.2005
- Addressed incoming customer inquiries and offered productive solutions, increasing customer satisfaction ratings.
- Performed cashier duties including processing credit card payments and issuing receipts.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
Trainee
Cellplus
11.1999 - 01.2000
- Provided support to existing staff on various tasks and duties, related to the launch of Complis- the Prepaid System of Cellplus.
Education
MBA- Business Administration
University of Mauritius
11-2008
Bsc Hons - Management
University Of Mauritius
07-2006
Diploma - Business Administration
University of Mauritius
09-1998
Skills
- Record Reconciliation
- Adaptability and Flexibility
- Effective Communication
- Handling Confidential Materials
- Multitasking
Affiliations
- Gave support as co-trainer for inhouse training on Merchandising and GOOD-TO-GREAT
Certification
- Attended training sessions on Handling Difficult Customer, EXCEL, Advanced EXCEL, PPT, Effective Writing, Relation Client En Mode Orange
Accomplishments
- Winner awarded Customer Champions 2014, oragnised by ORANGE.
- Attended the Customer Champions 2014 Seminar in OMAN
Timeline
Officer
GL unit -Accounting & Finance - Mauritius Telecom
08.2023 - Current
Officer
Accounts Payable unit - Accounting & Finance
03.2021 - 07.2023
Officer
Accounts Receivable - Accounting & Finance
03.2017 - 02.2021
Assistant Merchandiser
Commercial - MASS MARKET
07.2014 - 02.2017
Sales Officer
Commercial - MASS MARKET
06.2006 - 06.2014
Customer Service Clerk
Commercial - MASS MARKET
03.2000 - 01.2005
Trainee
Cellplus
11.1999 - 01.2000
MBA- Business Administration
University of Mauritius
Bsc Hons - Management
University Of Mauritius
Diploma - Business Administration
University of Mauritius
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