Summary
Work History
Overview
Education
Skills
Certification
Languages
Work Availability
Timeline
Interests
Quote
Generic
Reema Begue

Reema Begue

Curepipe,PW

Summary

Dynamic Travel Consultant with proven expertise in complaint resolution and customer relationship management at Eagle Brands. Adept at planning intricate travel itineraries and enhancing customer satisfaction through effective communication. Bilingual in English, Mauritian Creole, and French, with a strong attention to detail and problem-solving skills that drive exceptional service delivery. Resourceful Travel Consultant known for high productivity and efficient task completion. Specialized in itinerary planning, cost-saving strategies, and customer service excellence. Thrives in fast-paced environments, utilizing strong organizational skills, adaptability, and problem-solving abilities to exceed client expectations.

Work History

Travel Consultant

Unknown
Curepipe, PW
11.2024 - 01.2025
  • Managed customer complaints effectively according to established procedures.
  • Handled travel arrangements for groups, couples, executives, and special needs clients.
  • Tracked customer satisfaction ratings through surveys and feedback forms.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed routine maintenance and repair.

Shelf Stocker

First Star Supermarket
La Tour Koeing, Black River
01.2017 - 12.2017
  • Built displays for new products and promotional materials.
  • Organized shelves and displays, removed damaged or expired merchandise and replenished and rotated stock.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Inspected incoming goods for damages or defects before stocking them on the shelves.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Packager

Eagle Brands
Pailles, PL
01.2015 - 01.2016
  • Loaded packages onto pallets according to delivery instructions provided by customers.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Performed minor repairs when needed.
  • Maintained data on printing outputs produced, supplies consumed, printing costs and equipment maintenance and repairs performed.
  • Loaded and unloaded products onto packaging lines.
  • Maintained inventory of packing materials such as cartons, labels, tape.
  • Reported any discrepancies or issues related to the packaging process immediately to supervisors.
  • Organized finished products in shipping areas for transport.
  • Weighed items on scales to determine correct shipping charges prior to shipment.
  • Accomplished production goals by working with speed and accuracy.

Print Tickets

Eagle Brands
Pailles, PL
01.2015 - 01.2016
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Completed day-to-day duties accurately and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Overview

10
10
years of professional experience
1
1
Certificate

Education

Some College (No Degree) - Accounting

Coursera
Online Courses

Some College (No Degree) - Accounting

Bhujoharry College
La Tour Koeing

Some College (No Degree) - Financial Mangagement

G-Learn Khan Academy
Online Courses

Some College (No Degree) - Auditing

Alison Academy
Online Courses

Skills

  • Travel itinerary planning
  • Complaint resolution
  • Customer relationship management
  • Time management
  • Plan trips
  • FLUENT IN ENGLISH, MAURITIAN CREOLE, FRENCH
  • Attention to detail
  • Data management
  • Problem solving
  • Typing speed
  • Copywriting
  • Creative thinking
  • Article writing

Certification

  • Financial Management Participation Certification

Languages

Creole
Native language
French
Intermediate (B1)
B1
English
Intermediate (B1)
B1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Travel Consultant

Unknown
11.2024 - 01.2025

Shelf Stocker

First Star Supermarket
01.2017 - 12.2017

Packager

Eagle Brands
01.2015 - 01.2016

Print Tickets

Eagle Brands
01.2015 - 01.2016

Some College (No Degree) - Accounting

Coursera

Some College (No Degree) - Accounting

Bhujoharry College

Some College (No Degree) - Financial Mangagement

G-Learn Khan Academy

Some College (No Degree) - Auditing

Alison Academy

Interests

Work From Home

Build up knowledge

Writing

AI Technology Services

Quote

I think that only daring speculation can lead us further and not accumulation of facts.
Albert Einstein

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Reema Begue