REEDISHA GOBIN
Plaine Des Papayes
Summary
Dedicated and detail-oriented administrative professional with over 3 years of cumulative experience in back-office operations, client coordination, contract preparation, and office management. At 24 years old, I am known for my mature, responsible, and proactive approach to tasks. Having successfully navigated diverse administrative roles since June 2022, I bring a strong work ethic, adaptability, and a commitment to excellence. I am eager to contribute to a dynamic work environment that offers growth opportunities, leveraging both my acquired expertise and inherent skills. With a proactive mindset, I am ready to take on new challenges and deliver meaningful contributions to organizational success.
Overview
4
4
years of professional experience
Work History
Sales and Administration Support
La Ferme De Mont Choisy Ltée
Grand Bay
08.2024 - Current
- Welcomed and assisted clients, collected lead information, and coordinated site visits, supporting sales staff with documentation.
- Prepare daily showroom materials, including price lists, payment schedules, ROI reports, and floor plans to ensure smooth client visits.
- Coordinated showroom cleanliness, maintenance, and equipment upkeep with internal teams and external vendors to ensure optimal presentation for clients.
- Prepared, reviewed, and processed contracts, ensuring compliance, accurate documentation, and timely approvals.
- Followed up on membership agreements, ensuring client signatures, compliance, and proper record updates.
- Managed client payment follow-ups, sending statements and reminders, and escalating overdue payments to management.
- Collaborated with agents, clients, and notary offices to collect, verify, and assemble documentation, ensuring accurate filing systems for compliance and accessibility.
Customer Support Executive
PB Positive Co Ltd
Trianon
02.2024 - 08.2024
- Managed customer inquiries on general insurance policies via phone and email, providing accurate information and personalized support.
- Explained coverage, premiums, and benefits, enabling clients to make informed decisions.
- Processed applications, renewals, and cancellations while ensuring compliance and enhancing customer satisfaction.
- Coordinated with carriers to resolve issues and expedite claims, improving turnaround time for policy updates.
- Maintained precise customer records and documentation of all interactions.
- Assisted clients with claims filing and tracking, and prepared timely policy documents.
Administrative Operations Agent
PHOENIX-GMI Recruteur International
Port-Louis
06.2023 - 01.2024
- Managed internal and external communications, including emails, calls, and client correspondence, to facilitate information flow.
- Organized and managed electronic files for easy access and retrieval.
- Organized and managed electronic files for easy access and retrieval.
- Provided administrative support across departments to enhance teamwork and efficiency.
- Conducted quality checks on data and documents to maintain high standards.
- Ensured compliance with internal policies and external regulations.
- Contributed to team meetings with insights to improve departmental performance.
- Trained new staff on administrative systems and procedures.
- Trained new staff on administrative systems and procedures.
Insurance Analyst/Underwriter
Phoenix Insurance Mauritius Limited
06.2022 - 06.2023
- Validated Motor and Non-Motor insurance applications, ensuring compliance with KYC requirements.
- Determined insurance eligibility and made informed approval or rejection decisions.
- Reviewed and renewed applications, maintaining compliance and policy relevance.
- Conducted risk reassessments for policy renewals to ensure coverage accuracy.
- Explained and interpreted policy terms and conditions for accurate understanding.
- Coordinated with management on follow-ups for potential clients to facilitate timely decisions.
- Provided recommendations on policy approvals or declines based on comprehensive assessments.
- Gathered additional information for thorough evaluations.
- Renewed applications and ensured compliance with current policies and regulations.
Education
Higher School Certificates -
Pamplemousses SSS
Beau Plan, Pamplemousses, Mauritius06-2021
School Certificate -
Pamplemousses SSS
Beau Plan, Pamplemousses, Mauritius11.2018
Certificate in Sanskrit -
Maharishi Gautama Vishwa Vidyapeeth
Mauritius12.2017
Skills
- Contract Drafting
- Analytical Thinking
- Attention to Detail
- Problem Solving
- Computer Proficiency
- Team Coordination
- Adaptability
- Multitasking
Personal Information
- Gender: Female
- Nationality: Mauritian
- Marital Status: Unmarried
Languages
- English
- French
- Hindi
Timeline
Sales and Administration Support
La Ferme De Mont Choisy Ltée
08.2024 - Current
Customer Support Executive
PB Positive Co Ltd
02.2024 - 08.2024
Administrative Operations Agent
PHOENIX-GMI Recruteur International
06.2023 - 01.2024
Insurance Analyst/Underwriter
Phoenix Insurance Mauritius Limited
06.2022 - 06.2023
Higher School Certificates -
Pamplemousses SSS
School Certificate -
Pamplemousses SSS
Certificate in Sanskrit -
Maharishi Gautama Vishwa Vidyapeeth