Reechoye Sallilesh
Amaury
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
F&B Assistant
Zilwa Attitude Hotel
Callodyne
05.2018 - 03.2024
- Maintained dining and food service areas to maximize safety and cleanliness.
- Processed customer complaints professionally by addressing their concerns in an appropriate manner.
- Performed opening and closing duties, including cleaning and preparing the venue for the next day.
- Attended weekly team meetings where new initiatives were discussed and feedback was shared among colleagues.
- Restocked workstations with necessary supplies for meal services; i.e. beverages, cups and glasses.
Service Assistant
Silversea (Silver Wind)
03.2023 - 10.2023
- Maintained accurate records of customer orders, returns, refunds and exchanges.
- Resolved guest complaints to maintain complete customer satisfaction.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Checked tables and removed all dishes, glassware and utensils when guests finished meals.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Participated in regular staff meetings regarding operations procedures.
Food Runner
TUI Cruises ( Mein Schiff 5 )
03.2022 - 11.2022
- Checked all dishes before delivering them to ensure quality standards were met.
- Participated in team meetings to discuss service improvements and guest feedback.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
- Maintained a clean and organized work area throughout shift operations.
- Greeted guests with friendliness and professionalism.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Delivered food to guests in a timely manner while following safety protocols.
Restaurant Assistant
TUI Cruises (Mein Schiff 6)
05.2021 - 01.2022
- Stocked customer service stations with paper products or beverage preparation items.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Addressed guest concerns and complaints quickly and thoroughly to promote satisfaction.
- Effectively multitasked within fast-paced environment.
- Managed closing duties at end of night including cleaning work stations, checking that all appliances are turned off properly, locking up premises securely.
- Made friendly conversation with customers to provide enjoyable bar experience.
Education
Certificate Berlitz Level 1 - German Language
TUI Cruises( Mein Schiff 5 )
01-2022
National Certificate Level 4 - Restaurant And Bar Services
Ecole Hôtelière Sir Gaëtan Duval (MITD EHSGD)
01-2021
National Certificate Level 3 - Restaurant And Bar Services
Ecole Hôtelière Sir Gaëtan Duval (MITD EHSGD)
01-2018
Skills
- Excellent communication
- Flexible and adaptable
- Analytical and critical thinking
- Team management
- Customer service
Languages
Creole
First Language
French
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
German
Elementary (A2)
A2
English
Proficient (C2)
C2
Timeline
Service Assistant
Silversea (Silver Wind)
03.2023 - 10.2023
Food Runner
TUI Cruises ( Mein Schiff 5 )
03.2022 - 11.2022
Restaurant Assistant
TUI Cruises (Mein Schiff 6)
05.2021 - 01.2022
F&B Assistant
Zilwa Attitude Hotel
05.2018 - 03.2024
Certificate Berlitz Level 1 - German Language
TUI Cruises( Mein Schiff 5 )
National Certificate Level 4 - Restaurant And Bar Services
Ecole Hôtelière Sir Gaëtan Duval (MITD EHSGD)
National Certificate Level 3 - Restaurant And Bar Services
Ecole Hôtelière Sir Gaëtan Duval (MITD EHSGD)
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