Ravindra Kumar SHANVAWA
Dubai
Summary
Dynamic and results-oriented hospitality professional with a stellar track record in hotel and tourism management. Expert in leveraging industry trends, negotiation, and crisis management to deliver unparalleled operational efficiency and guest satisfaction.
Proficient in hotel inventory control and adept at managing high-pressure situations with poise and precision. Known for fostering a culture of excellence, reliability, and teamwork. Ambitious, hardworking, and driven to exceed expectations in every aspect of hospitality leadership.
Overview
17
17
years of professional experience
Work history
Supervisor
Riu Hotels
01.2015 - Current
- Organised team meetings, ensuring clear communication between members
- Guided staff in improving efficiency and productivity
- Developed a supportive workplace culture to increase employee engagement
- Supported executive team with various administrative tasks
Room Attendant
Pear Beach Hotels
01.2012 - 12.2014
- Resolved guest queries in line with service standards and protocols.
- Coordinated with front desk staff for efficient room allocation and preparation.
Casual Room Attendant
Hilton Hotels
01.2011 - 12.2012
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Identified maintenance issues swiftly; ensured prompt resolution through communication with the relevant department.
Hotel room attendant
Sofitel Hotels
01.2010 - 12.2011
- Secured guest rooms after performing housekeeping services.
- Reported maintenance issues for prompt resolution.
- Exhibited proficiency in time management by completing assigned duties within deadlines.
Room attendant
Indian Resort 4*
01.2008 - 12.2010
- Sanitised communal touchpoints for optimum worker and visitor health and wellness.
- Followed stringent standard operating procedures whilst cleaning and servicing rooms; improved quality control measures.
Education
National Trade Certificate Level 3 - Hotel & Tourism
Ecole Hôtelière Sir Gaëtan Duval (MITD EHSGD)
04.2001 -
Skills
- Leadership
- Knowledge of Hospitality Industry Trends
- Negotiation Skills
- Workforce training
- Stress management
- Time-management
- Hotel inventory management
- Crisis Management
Languages
English
Fluent
French
Fluent
Affiliations
- Football
- Self Development
- Nature
References
References available upon request.
Timeline
Supervisor
Riu Hotels
01.2015 - Current
Room Attendant
Pear Beach Hotels
01.2012 - 12.2014
Casual Room Attendant
Hilton Hotels
01.2011 - 12.2012
Hotel room attendant
Sofitel Hotels
01.2010 - 12.2011
Room attendant
Indian Resort 4*
01.2008 - 12.2010
National Trade Certificate Level 3 - Hotel & Tourism
Ecole Hôtelière Sir Gaëtan Duval (MITD EHSGD)
04.2001 -
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