Summary
Overview
Work History
Education
Skills
Languages
Extracurricular Activities
Academic And Technical Qualifications
Career Statement
Languages
Timeline
OperationsManager

Ravi S Hurday

Coromandel,Beau Bassin

Summary

Consistency in achieving highest standards of work in a timely manner. Decision-maker with ability to provide outstanding results within a time constraint. Active team player in leading and motivating the workforce to obtain desired results. Team Leader in directing new projects. Possess communication and relationship-building skills. Excellent resource management skills. Ability to optimistically tackle challenging situations. Highly organized, honest, strategic, insightful, reliable, resourceful and financially smart professional. Results-driven Operations Manager known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations management and positive team dynamics.

Overview

36
36
years of professional experience

Work History

Operations Manager

Agiliss Ltd
Phoenix, Mauritius
04.2023 - 12.2024
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Collaborated with the management team on long-term strategic planning initiatives for the organization.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Planned delivery routing, team workflows, and promotional initiatives.
  • Analyzed data from daily reports to identify trends in production performance metrics.

Operations and Business Development Manager

Tiremaster (Automotive Hub) Ltd
Phoenix
10.2021 - 03.2023
  • Conducting a SWOT analysis to help in achieving the company’s goal.
  • Developing strategic plans to ensure the quality of work, a rise in customer satisfaction, and controlling the budget.
  • Organize, direct, and coordinate the day-to-day running of the garage and specialist vehicle maintenance and repair establishments.
  • Supervise and coordinate teams.
  • Reconcile financial records.
  • Planning for preventative maintenance of the current machinery, tools, and equipment in use.
  • Overview of the claims processes.
  • Maintaining the facility.
  • Organised meetings between senior management and prospective customers.
  • Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
  • Collaborated with internal teams for successful execution of projects.
  • Maintained open and ongoing communication with clients to meet needs and expectations.

Logistics, Transport and Maintenance Manager

Agiliss Ltd (ex- Tires Specialist Tiremaster Ltd)
Phoenix
11.2017 - 09.2021
  • Coordinating on-time deliveries of products around the island.
  • Ensuring all vehicles are properly insured and well-maintained.
  • Designing a checklist for drivers to verify vehicles before leaving the premises.
  • Securing all vehicles with a first aid box and fire extinguisher, and ensuring all personnel are wearing the provided safety equipment.
  • Maintained records of repairs, service requests, costs.
  • Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
  • Forecasting shortages of products.
  • Working in close collaboration with the Production and Warehousing Department to continuously maintain a consistent flow of stock to pack.
  • Implementing the FIFO concept.
  • Supervising the packing of raw materials, palletization, and storing of goods, as well as the loading and delivery of finished goods.
  • Collect data and provide management with a daily report.
  • Managing the import of containers and strategically allocating space to store materials (raw materials or already packed goods).
  • Providing the maintenance team with instructions to attend to emergencies related to the warehouse, building, and dormitory, to provide a safe working environment for the employer and the employees.
  • Undertaking short-term projects: STC Project: Handling and unstuffing of rice containers with an estimated quantity of 2,500 x 20' for a one-year contract from 01.08.2020 to 31.07.2021.
  • Setting up of the Outbound Logistics Services Department: Introduction of 2 prime movers and 5 trailers for the unloading of more than 100 containers from the port without demurrage and storage costs.
  • Management of two additional warehouse storage facilities as of May 2020 during the start of the pandemic.
  • Team Leader for the construction of the dormitory, as per the requirements of the Employees' Lodging Accommodation.
  • Pumping rancid oil from small oil pouches into 20-foot flexi-bag containers to export back to the supplier.
  • Supervising the packing and delivery of 20,000 food packs to allow for on-time delivery to those in need.
  • Provision of sanitisation kits to employees during COVID-19.
  • Conduct on-site awareness training for employees in view of COVID-19.
  • Food Safety Representative for the implementation of the ISO 22000 Food Safety Management System.
  • Providing moral support to the workforce.
  • Supervised installation, repair and upkeep of machinery and mechanical equipment.
  • Resolved conflicts among employees in the maintenance department.
  • Managed the maintenance staff and their daily activities.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Self-employed

11.2015 - 10.2016
  • Developing and constructing individual houses according to clients’ prerequisites, with the completion of all internal and external finishes, and their landscaping.
  • Carry out refurbishment work for apartments.
  • Applying methodologies, knowledge, and experience to thoroughly achieve project goals as per the timescale and within budget.
  • Preparing a complete maintenance manual for future buyers or owners.
  • Restoration of vintage cars encompasses its mechanical, electrical, upholstery, and body repairs.
  • Event Organizer for the Motor Racing Club (MRC), along with the coordination of the sponsors, local authorities, concerned ministries, and the police force.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

Logistics Manager

Colas Maurice Ltée
Coromandel
01.2014 - 11.2015
  • Setting up of Dispatching/Planning Department
  • Implementation of Visual Planning 5.1 Management System
  • Design and setting up of external rental of the company’s plant and equipment
  • Provide supervision to 250 operators and drivers
  • Planning and optimization of company’s plant and equipment on different sites around the Island
  • Monitoring of vehicles and plant & equipment GPS and fuel consumption
  • Minimizing damage and repair costs through proper management and preventive maintenance
  • Cultivate a positive approach with employees to boost company morale and promote employee retention
  • Maintain regular communication and meeting with dispatchers, warehouses, sites mangers, workshop and customers
  • Prepare monthly claims documents
  • Compile and present monthly cost report to Head of Operations
  • Manage an approximate monthly budget of Rs 2m
  • Member of Tender Committee

Logistics Officer

Mauritius Chemical & Fertilizer Industry Ltd Group of Companies
Port Louis
03.2011 - 12.2011
  • Creating of a Logistics Department
  • Manage and optimization of company’s fleet including tracking, repairs, road-tax and insurance
  • Monitor and optimize fuel consumption
  • Arrange and supervise daily transport of staff personnel and employees
  • Provide supervision to 60 drivers and helpers
  • Coordinate with Sales and Warehouse Department for daily deliveries to customers around the island
  • Establish report based on logistics movements
  • Co-ordinate and provide logistics support to land and sea operations for imports and exports

Senior Transport Officer

Manser Saxon Contracting Ltd
Port Louis
01.2008 - 02.2011
  • Direct supervision of around 80 employees in the Transport and Maintenance Department
  • Supervise and planning of transport arrangements for employees, senior management and representatives from overseas
  • Provide supervision for the yard, building maintenance and club house
  • Communicate with different departments, warehouses, sites and customers regarding incoming and outgoing deliveries
  • Prioritize order based on security, accuracy while ensuring on-time pick-up and delivery
  • Fleet management of company’s vehicles
  • Determine the most cost-effective procedures and routes for deliveries to & from different sites
  • Minimize damage and repair costs through proper management and preventive maintenance
  • Propose improvements in the existing Transport System
  • Prepare end of month claim submissions and invoicing
  • Liaise with Caudan Security for access control, parking, security of buildings and sites
  • Monitor fuel consumption and maintain the petrol / gasoil filling mechanism as approved by Management

Transport and Planning Officer

Shibani Knitting Co Ltd
Phoenix
04.2003 - 06.2004
  • Supervising and coordinating the daily transportation of staff personnel and employees
  • Planning of airport transfer and transport of representatives from overseas
  • Communicate with dispatchers, warehouses and customers regarding incoming and outgoing deliveries
  • Manage and optimization of company’s fleet of vehicles including repairs, road-tax, insurance and accident procedures
  • Monitor and optimize fuel consumption
  • Take corrective action in case of accident and delays to minimize extra expenses

Accounts/Costing & Customs Clerk, Assistant Storekeeper

Taylor Smith & Co Ltd (Marine Division)
01.1989 - 08.2000

Education

Diploma - Logistics & Warehousing

Charles Telfair Institute
Moka
07.2016

GCSE - English Language, French, Mathematics, Commerce & Economics

11.1987

Lower six - English Language, French, Mathematics, Accounts, Commerce & Economics

St. Andrews School
Rose-Hill
11.1986

Skills

  • Excellent knowledge of the road networks of Mauritius
  • Committed and focused on the goal of the company
  • Ability to work under pressure
  • Dynamic
  • Agile
  • Trustworthy
  • Fast learner
  • Conversant with MS Office
  • Conversant with Visual Planning 51
  • Conversant with GPS Tracking tools
  • Conversant with fleet management tools
  • Communication skills
  • People management skills
  • Good leadership skills
  • Operational procedures
  • Safety compliance
  • Customer service
  • Strategic planning
  • Team supervision
  • Problem solving
  • Workflow optimization
  • Building and facility management
  • Procurement management
  • Cost reduction strategies
  • Team leadership
  • Warehouse operations
  • Decision-making
  • Distribution center management
  • Contract negotiation
  • Incidents management
  • Emergency response
  • Logistics oversight
  • Cost reduction

Languages

  • English
  • French
  • Hindi

Extracurricular Activities

Member, Chartered Institute of Logistics & Transport 

President, Motor Racing Club, Jan 2016 to present

Academic And Technical Qualifications

  • Diploma in Logistics, Charles Telfair Institute, Moka, 08/01/15, 07/01/16
  • Lower six, St. Andrews School, Rose-Hill, 01/01/78, 11/01/86, English Language, French, Mathematics, Accounts, Commerce, Economics
  • GCSE, 01/01/87, 11/01/87, English Language, French, Mathematics, Commerce, Economics

Career Statement

With over eighteen years’ experience in the field of Logistics & Planning, I have a demonstrated history of 18 years of service in very competitive environments at Supervisory, Middle-Management and Top Management level. Being a career-oriented, dynamic and a decision-maker, I have been able to master fleet, planning, resources, warehouse, project and time management effectively. I am currently employed as Operations and Business Development Manager at Tiremaster (Automotive Hub) Ltd. In line with my professional career, I am also the President of Motor Racing Club (MRC) where I organize Motorsport Championship at a National Level.

Languages

English
First Language
French
Proficient (C2)
C2
Hindi
Beginner (A1)
A1

Timeline

Operations Manager

Agiliss Ltd
04.2023 - 12.2024

Operations and Business Development Manager

Tiremaster (Automotive Hub) Ltd
10.2021 - 03.2023

Logistics, Transport and Maintenance Manager

Agiliss Ltd (ex- Tires Specialist Tiremaster Ltd)
11.2017 - 09.2021

Self-employed

11.2015 - 10.2016

Logistics Manager

Colas Maurice Ltée
01.2014 - 11.2015

Logistics Officer

Mauritius Chemical & Fertilizer Industry Ltd Group of Companies
03.2011 - 12.2011

Senior Transport Officer

Manser Saxon Contracting Ltd
01.2008 - 02.2011

Transport and Planning Officer

Shibani Knitting Co Ltd
04.2003 - 06.2004

Accounts/Costing & Customs Clerk, Assistant Storekeeper

Taylor Smith & Co Ltd (Marine Division)
01.1989 - 08.2000

Diploma - Logistics & Warehousing

Charles Telfair Institute

GCSE - English Language, French, Mathematics, Commerce & Economics

Lower six - English Language, French, Mathematics, Accounts, Commerce & Economics

St. Andrews School

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Ravi S Hurday