RANDRIARIMANDRO CLAUDE MARTINI
PITON
Summary
Full-Service Computer Technician, handles everything from PC, macbook , laptop , iMac onboarding through maintenance and repair to secure sale or decommissioning services.
Carefully protects sensitive data integrity.
Holistic provider of exceptional PC repair and data management services.
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Practiced troubleshooter with excellent diagnostics and repair abilities up to electronic chip level motherboard repair.
Strong attention to detail and methodical approach. Hardworking and passionate job seeker with strong organizational skills and ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
IT Technician
RC COMPUTERS LTD
01.2017 - Current
- Maintained office PCs, Mac, laptop networks and mobile devices.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners.
- Performed troubleshooting and chip level repair on motherboard PCs, laptop, macbook and iMac.
- Performed an electronic and chip level repair on motherboard component for macbook, laptop, Pcs and iMac
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured systems according to prescribed software and hardware frameworks.
- Install & configure cctv camera, wired camera, IP surveillance camera
Cyber Systems Operator
CYBER GRAPHIC
03.2015 - 06.2017
- Designed and evaluated WAN and LAN connectivity technologies.
- Diagnosed and resolved hardware and software issues.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Installed and configured network printers and other peripheral devices.
- Planned and implemented upgrades to system hardware and software.
- perform a data recovery system for security purpose
- Install and configure computer systems
- Troubleshoot network connectivity problems
- Maintenance and repair for cyber cafe computers
Computer Salesman
KESMK Computers ltd
09.2013 - 02.2015
- Trained store associates on computer products, technology and service offerings.
- Documented customer orders and processed accurate payments for products, warranties and support contracts.
- Assisted with computer repair and upgrade orders for customers.
- Built strong relationships with store customers based on knowledgeable support for diverse computer needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bachelor of Computer Science - Major In: Computer Repair Service
GSI UNIVERSITY
TANANARIVE- MADAGASCAR01.2010
High School Certificate -
Government Schools in Madagascar
TAMATAVE - MAHANORO06.2006
Skills
- Peripheral Repair
- Desktop Technical Support
- Help Desk Operations
- Application installations
- Helpdesk services
- Desktop and laptop, Mac installations
- Apple device specialist technician
- PC, Laptop, Mac refurbishment
- Technical Support for apple, pc, laptop devices
Languages
French, Malagasy
Native language
English
Upper intermediate
B2
Additional Information
DOB : 07/03/1987
Citizenship: Mauritian
Driving License: Private Car & Goods Vehicle
Timeline
IT Technician
RC COMPUTERS LTD
01.2017 - Current
Cyber Systems Operator
CYBER GRAPHIC
03.2015 - 06.2017
Computer Salesman
KESMK Computers ltd
09.2013 - 02.2015
Bachelor of Computer Science - Major In: Computer Repair Service
GSI UNIVERSITY
High School Certificate -
Government Schools in Madagascar
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