Ramsurrun Deepasha
Front Office Assistant
Summary
A highly motivated and dynamic individual with a School Certificate (SC) level education and a solid foundation in computer operations and software applications. Demonstrates strong proficiency in using a wide range of computer tools and technologies, with a keen interest in further developing technical and professional skills. Recognised for adaptability, a strong work ethic, and the ability to learn quickly in fast-paced environments. Currently seeking an opportunity to contribute effectively to a professional team while continuing to grow and develop within a forward-thinking organisation.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Front Office Assistant
Salt of Palmar
06.2024 - 12.2024
- Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
Cashier
Winners Bel Air
02.2024 - 03.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Waitress Trainer
One and Only Le Saint Gerant
12.2022 - 12.2023
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
Education
Member of Leadership And Motivation Club -
Ocep College Mauritius
Curepipe, Mauritius 04.2001 -
School Certificate -
Bel Air State Secondary School
Bel Air Riviere Seche, Mauritius 04.2001 -
Course Completion: Administrative Software -
Knowledge Plus
Centre De Flacq, Mauritius 04.2001 -
Member of UNESCO Club -
Bel Air State Secondary School
Bel Air Riviere Seche, Mauritius 04.2001 -
Internet And Computing Core Certificate (IC3) -
Bel Air State Secondary School
Bel Air Riviere Seche, Mauritius 04.2001 -
Member Of Rotatry Club of Flacq -
Rotatry Club of Flacq
Centre De Flacq, Mauritius 04.2001 -
CPE -
Ramlall Motee Government School
Clemancia Mauritius 04.2001 -
Hindi Pracharini Sabha- Standard VI Certificate -
Mordern College
Centre De Flacq, Mauritius 04.2001 -
Skills
Proficient typing skills
Proficient in presentation software
Security challenges
Effective time management
Proficient in Microsoft Word, Excel, and PowerPoint
Customer engagement strategies
Team development
Accurate data entry
Cash transaction processing
Efficient mail processing
Document organization
Effective communication skills
Effective team collaboration
Timeline
Front Office Assistant
Salt of Palmar
06.2024 - 12.2024
Cashier
Winners Bel Air
02.2024 - 03.2024
Waitress Trainer
One and Only Le Saint Gerant
12.2022 - 12.2023
Member of Leadership And Motivation Club -
Ocep College Mauritius
04.2001 -
School Certificate -
Bel Air State Secondary School
04.2001 -
Course Completion: Administrative Software -
Knowledge Plus
04.2001 -
Member of UNESCO Club -
Bel Air State Secondary School
04.2001 -
Internet And Computing Core Certificate (IC3) -
Bel Air State Secondary School
04.2001 -
Member Of Rotatry Club of Flacq -
Rotatry Club of Flacq
04.2001 -
CPE -
Ramlall Motee Government School
04.2001 -
Hindi Pracharini Sabha- Standard VI Certificate -
Mordern College
04.2001 -