Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramsurrun Deepasha

Front Office Assistant

Summary

A highly motivated and dynamic individual with a School Certificate (SC) level education and a solid foundation in computer operations and software applications. Demonstrates strong proficiency in using a wide range of computer tools and technologies, with a keen interest in further developing technical and professional skills. Recognised for adaptability, a strong work ethic, and the ability to learn quickly in fast-paced environments. Currently seeking an opportunity to contribute effectively to a professional team while continuing to grow and develop within a forward-thinking organisation.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Front Office Assistant

Salt of Palmar
06.2024 - 12.2024
  • Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
  • Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.

Cashier

Winners Bel Air
02.2024 - 03.2024
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.

Waitress Trainer

One and Only Le Saint Gerant
12.2022 - 12.2023
  • Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
  • Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
  • Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.

Education

Member of Leadership And Motivation Club -

Ocep College Mauritius
Curepipe, Mauritius
04.2001 -

School Certificate -

Bel Air State Secondary School
Bel Air Riviere Seche, Mauritius
04.2001 -

Course Completion: Administrative Software -

Knowledge Plus
Centre De Flacq, Mauritius
04.2001 -

Member of UNESCO Club -

Bel Air State Secondary School
Bel Air Riviere Seche, Mauritius
04.2001 -

Internet And Computing Core Certificate (IC3) -

Bel Air State Secondary School
Bel Air Riviere Seche, Mauritius
04.2001 -

Member Of Rotatry Club of Flacq -

Rotatry Club of Flacq
Centre De Flacq, Mauritius
04.2001 -

CPE -

Ramlall Motee Government School
Clemancia Mauritius
04.2001 -

Hindi Pracharini Sabha- Standard VI Certificate -

Mordern College
Centre De Flacq, Mauritius
04.2001 -

Skills

Proficient typing skills

Timeline

Front Office Assistant

Salt of Palmar
06.2024 - 12.2024

Cashier

Winners Bel Air
02.2024 - 03.2024

Waitress Trainer

One and Only Le Saint Gerant
12.2022 - 12.2023

Member of Leadership And Motivation Club -

Ocep College Mauritius
04.2001 -

School Certificate -

Bel Air State Secondary School
04.2001 -

Course Completion: Administrative Software -

Knowledge Plus
04.2001 -

Member of UNESCO Club -

Bel Air State Secondary School
04.2001 -

Internet And Computing Core Certificate (IC3) -

Bel Air State Secondary School
04.2001 -

Member Of Rotatry Club of Flacq -

Rotatry Club of Flacq
04.2001 -

CPE -

Ramlall Motee Government School
04.2001 -

Hindi Pracharini Sabha- Standard VI Certificate -

Mordern College
04.2001 -

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Ramsurrun DeepashaFront Office Assistant