Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Hobbies and Interests
Interested in sports and billard game.
Generic

Ramdin Raaghav

Summary

I will be polite and professional successful in applying strong communication and problem resolution skills to each customer issue. I have a solid history of surpassing productivity and quality targets in high-volume settings. I am skillful in building long-lasting, loyal customer relationships.

I am an astute Call Center professional offering polished communication skills. I will bring excellent organizational skills and talent for overcoming customer objections. I am a self-motivated and true team player.

I enhance customer experiences by employing service-oriented behaviors and understanding customer desires and behaviour. I also apply my knowledge of psychology to deal with customer.

I am an oganized and dependable candidate successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Bookmaker

Booking system
09.2023 - Current

•Process booking transactions accurately and efficiently, ensuring compliance with company policies and procedures. Use of booksystem and computer software to input data.

•Collaborate with team members to improve booking processes and enhance customer service.

•Resolved customer complaints and issues in a timely and professional manner.

•Maintained accurate records of customer interactions and transactions in the booking system.

•Customer Service Excellence Certification.

Pharmacy Assistant

Pharmacy Assistant
11.2022 - 05.2023
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated instructions to patients or caregivers about use of drugs
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Acquiring knowledge of industry trends by participating in continuing education opportunities related to pharmaceuticals.

Education

Hindi - Hindi Uttama 1

Jawaharlal Nehru
Lallmatie
2016

Foundations In Bsc Of Psychology - Psychology

Charles Telfaire Institute
Mauritius

Bsc of psychology -

Curtin university mauritius
01.2024

A Level -

John Kennedy college
01.2019

Sc passed -

John Kennedy college
01.2016

Skills

Skill acquired in my career

1Communication Skills: verbal communication, and listening skills and written communication

2Customer Service Skills: Empathy, patience, problem-solving and conflict resolution

3Technical Proficiency: CRM Software, basic computer Skills and multitasking

4Organizational Skills: Time Managment and attention to Detail

5Interpersonal Skills: Team Collaboration and adaptability

6Sales Skills: Persuasion and Upselling/Cross-selling

7Stress Management: Resilience and coping strategies

8Cultural Awareness: Sensitivity

9Language Skills: Multilingual Abilities

10Professionalism: Dependability and Work Ethic

Accomplishments

1. Duke of Edingburg level: Bronze

2. Ji jutsu federation karaté: level: Brown belt

3. Computer literacy form 3

4. LAlliance francaise level form 5

Additional Information

Being a good communicator and a caring person but a Hardworking person, I would consider myself as an excellent candidate for this organization and i want to advance my career to join this inspiring organization of yours and gain a permanent full time employment with the ability for career advancement and for me to showcase my skills and abilities in this position. Having being the best worker in my current employment I would love to join a better opportunity with the desire to work towards the same target of equal care and responsibility to be able to deliver a good service

Languages

Hindi
Creole
French
English

Hobbies and Interests

  • Reading
  • Football
  • Music
  • Exercise
  • Hiking

Interested in sports and billard game.

1. Football lover.

2. Athelete (running).

3. Pool game expert.

Ramdin Raaghav