Raksha Balloo
Baie Du Cap
Summary
Detail-oriented research assistant with experience in the quality assurance department. A proven track record in conducting rigorous research, analyzing data, and implementing quality control measures to ensure the integrity and excellence of academic and administrative processes. Adept at developing and executing research protocols, performing statistical analyses, and preparing comprehensive reports to support evidence-based decision-making. Skilled in utilizing various software tools and methodologies to enhance data accuracy and reliability. Known for exceptional organizational skills, collaborative spirit, and a strong commitment to upholding high standards of quality and efficiency in a dynamic academic environment.
Overview
2
2
years of professional experience
Work History
Research Assistant
Open University of Mauritius
04.2024 - Current
- Conducted literature reviews and gather data on best practices in quality assurance within higher education.
- Assisted in the design and implementation of research studies aimed at evaluating and improving university processes and programs.
- Performed quantitative and qualitative analyses to identify trends, issues, and opportunities for improvement.
- Produced written reports for Learner and Tracer Survey
- Translated research findings into actionable recommendations, influencing policy and practice through queries and complaints from customers.
- Ensured the accuracy, confidentiality, and integrity of data.
- Provided administrative support for quality assurance projects and activities.
- Worked closely with academics , staff, and other stakeholders to gather feedback and ensure alignment with quality assurance goals.
- Communicated research findings and recommendations effectively to various audiences.
Trainee
Kolektif Rivier Nwar
07.2023 - 10.2023
- Provided student assistance to teenagers and children taught numeracy and literacy skills.
- Contributed to the development of new programs by brainstorming innovative ideas addressing current challenges faced within the sector.
- Coordinated volunteer efforts, effectively managing schedules, tasks and resources for optimal results.
- Conducted thorough research on relevant issues, contributing valuable data to support NGO''s initiatives.
- Enhanced NGO''s community outreach by organizing and participating in various events and campaigns.
- Developed strong relationships with local stakeholders by engaging in regular communication and attending meetings.
- Led group discussions and activities to meet different community needs.
Internship Student
Ministry Of Youth Empowerment, Sports And Recreation
10.2022 - 11.2022
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Sorted, organized, and maintained files.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Participated in counselling session for youth
- Assisted the instructor in training sessions for a youth program (National Youth Civic Service)
- Attended workshops on topics such as emotional intelligence and drug prevention programs
Education
BSc In Social Work Practice - Social Sciences
University of Mauritius
Reduit Dunputh Lallah State Secondary School
Curepipe 2019
Skills
- Microsoft and Excel Proficiency
- Report writing
- Research and analysis
- Quantitative Research
- Qualitative Research-reviewing of literature
- Tutoring and Student Assistance
- Quality Assurance
- Questionnaire Development
- Survey Design
- Survey Administration
- Clerical Support
Additional Information
Experience in researching among fishermen and women using welfare services
Devised a focus group discussion among the fishermen of Baie Du Cap on the provision of welfare
Wrote and published an abstract for a research paper with SASPEN.
Timeline
Research Assistant
Open University of Mauritius
04.2024 - Current
Trainee
Kolektif Rivier Nwar
07.2023 - 10.2023
Internship Student
Ministry Of Youth Empowerment, Sports And Recreation
10.2022 - 11.2022
BSc In Social Work Practice - Social Sciences
University of Mauritius
Dunputh Lallah State Secondary School
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