Raivatika Reshita Imreet

· Managed and monitored overdue accounts to ensure timely collections and recoveries.

· Conducted regular follow-ups with customers via phone, email, and written communication to secure payment arrangements.

· Analysed customer financial situations to determine appropriate recovery strategies and solutions.

· Negotiated payment terms and settlement plans with customers to reduce outstanding balances.

· Worked closely with the legal and risk departments to initiate legal actions when necessary, in line with company policy.

· Prepared detailed reports on collection activities, including customer responses, recovery outcomes, and payment schedules.

· Maintained up-to-date knowledge of industry regulations and Absa Bank's policies regarding collections and recoveries.

· Provided exceptional customer service by handling sensitive situations with empathy and professionalism.

· Collaborated with cross-functional teams (e.g., sales, customer service) to ensure a seamless collections process.

· Achieved and exceeded monthly recovery and collection targets while maintaining a high level of compliance with regulatory guidelines.

• Prepared monthly reports (all MRA Returns), account reconciliations and

financial statements.

• Managed payroll operations for team of employees.

• Inputting on QuickBooks and Reconciling

• Banking Analysis

• Filling of Tax Return, Vat returns and yearly financial statement on MRA

• Tallying Vat, CNP for filling of returns

• Preparation of monthly and quarterly vat

• Financial Summary on CBRIS

• Billing, Invoicing

• Administrative works (deal with client on calls and mail)

• Prepare monthly Management account & Yearly Financial Statement

• Search at Registrar General

• Application of Incorporation, BRN, Cessation or appointment of Directors,

Transfer of shares, pay trade & company license fee (Registrar of

Company-CBRIS)

• Work out SOE & ROE

• XBRL Filling