Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic

Rahul Dev Bhugwath

Caroline Bel Air Riviere Seche

Summary

Dynamic restaurant professional with a proven track record in delivering exceptional customer service and enhancing dining experiences. Skilled in effective communication, multi-table management, and maintaining dining area cleanliness. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Royal Caribbean International
Miami
01.2018 - Current
  • Provided excellent customer service to enhance guest dining experiences.
  • Assisted with menu recommendations and answered guest inquiries promptly.
  • Maintained cleanliness and organization of dining area throughout service.
  • Collaborated with kitchen staff to ensure timely food delivery to tables.
  • Followed health and safety guidelines for food handling and sanitation practices.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Greeted customers, provided menus and answered questions about menu items.
  • Provided exceptional service to high volume of daily customers.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.

Restaurant Waiter

La Palmeraie Hotel
Palmar
06.2016 - 07.2017
  • Greet and seat customers in a friendly and professional manner.
  • Present menus, explain daily specials, and answer questions about food and beverages.
  • Take accurate food and drink orders and relay them to the kitchen or bar staff.
  • Serve food and drinks to customers efficiently and courteously.
  • Check on guests throughout their meal to ensure satisfaction.
  • Handle customer complaints or concerns professionally, escalating when necessary.
  • Prepare tables for service (setting cutlery, glasses, and napkins).
  • Maintain cleanliness and hygiene in the dining area.

Education

Level 3 in Restaurant And Bar Service - Hospitality

Mauritius Institute of Training And Development
Ebene
10-2018

School Certificate - Technical Science

Camp De Masque State College
Camp De Masque, Flacq
11-2015

Universal ICT Education Programme - Internet And Computing Core Certification (IC3)

Camp De Masque State College
Camp De Masque, Flacq
10-2012

Alliance Francaise -

Caroline Government School
Caroline
10-2008

Skills

  • Menu knowledge
  • Food safety
  • Order accuracy
  • Multi-table management
  • Time management
  • Effective communication
  • Attention to detail
  • Problem solving
  • Guest satisfaction monitoring
  • Cleanliness standards
  • Seating management
  • Allergy awareness
  • Beverage knowledge
  • Menu description knowledge
  • Food hygiene
  • Personal hygiene
  • Table setting
  • Memory retention
  • Teamwork
  • Positive and professional
  • Strong multitasking
  • Adaptability

Languages

Creole
First Language
English
Proficient (C2)
C2
French
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Accomplishments

  • The Silver Standard of the Duke of Edinburgh's International Award - 03 June 2016
  • Getting started as a New Leader (GSNL) - completion of GSNL course - 30 November 2021

Certification

  • SNV Ltd MQA Registered Education & Training Institution - completion of Restaurant and Bar - 14 August 2017 to 18 August 2017
  • Marlins - Security awareness for cruise ship staff - 13 January 2018
  • Royal Caribbean Cruise Ltd - Shipboard safety course for hotel personnel (Hotel basic safety TRNG STCW) - Enchantment of the Seas - 25 January 2018
  • Royal Caribbean International - Completion of Restaurant Level 3 - Waiter - April 2019
  • Royal Caribbean Group - Contract completion onboard Odyssey of the Seas as Waiter - 04 December 2021
  • Royal Caribbean Group - Contract completion onboard Odyssey of the seas in the position of Waiter - 2022
  • Royal Caribbean Cruise Ltd - Completion of Crowd MGMT Training (CMAT) - Odyssey of the seas - 21 April 2023
  • Royal Caribbean Cruise Ltd - Shipboard safety course for hotel personnel - Odyssey of the Seas - 21 April 2023
  • Royal Caribbean International - Sailing from Fort Lauderdale, Florida to Rome (Civitavecchia), Italy - Crossing - 22 April 2023 to 06 May 2023
  • Royal Caribbean International - Contract completion on board Wonder of the Seas position of Restaurant Supervisor - 10 June 2024

Timeline

Restaurant Waiter

Royal Caribbean International
01.2018 - Current

Restaurant Waiter

La Palmeraie Hotel
06.2016 - 07.2017

Level 3 in Restaurant And Bar Service - Hospitality

Mauritius Institute of Training And Development

School Certificate - Technical Science

Camp De Masque State College

Universal ICT Education Programme - Internet And Computing Core Certification (IC3)

Camp De Masque State College

Alliance Francaise -

Caroline Government School

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Rahul Dev Bhugwath