Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Raheena Pentiah

Mahebourg,Mauritius

Summary

Dedicated and responsible professional with proven experience in IT support, data management, and customer service. Currently pursuing a Bachelor of Commerce in Human Resources Management at Mancosa, developing strong competencies in leadership, staffing, labour law, and HR practices. Recognized for effectively training new team members, collaborating with international stakeholders, and maintaining high levels of accuracy, confidentiality, and professionalism. A fast learner who excels in practical, on-the-job environments and adapts quickly when provided with clear guidance and structured training. Seeking to contribute to Mantu as a Human Resource Assistant by bringing strong organizational abilities, teamwork skills, and a commitment to delivering quality work.

Overview

7
7
years of professional experience
8065
8065
years of post-secondary education

Work history

IT Specialist

Orange Business
Ebene, Mauritius
12.2022 - 11.2025
  • - Work with the Ministry of Justice (France) supporting women facing domestic violence.
  • - Handle ticketing for broken or lost phones and SIM cards.
  • - Manage and verify sensitive user data with confidentiality.
  • - Participate in process review calls with the French team.
  • - Train and guide newcomers on workflows.
  • - Contribute to multiple projects with attention to detail.

Transaction Processing Associate

Accenture Mauritius
Ebene, Mauritius
12.2019 - 11.2022
  • - Processed and verified documents for AXA Bank France.
  • - Supported Juridica and Motor AXA Assistance projects.
  • - Maintained quality and efficiency.

F&B Associate - VIP Lounge

Air Mauritius
Plaine Magnien
11.2018 - 12.2018
  • - Provided professional customer service in a fast-paced lounge environment.

Education

Bachelor of Commerce - Human Resources Management

Management College of South Africa (MANCOSA)
Durban, South Africa

Higher School Certificate -

Loreto College Mahebourg
Mahebourg

School Certificate -

Loreto College Curepipe
Curepipe

CPE -

Loreto Junior School Curepipe
Curepipe

DELF -

Alliance Francaise De L'Ile Maurice
Mauritius

Skills

  • - Data Accuracy & Confidentiality
  • - Ticketing & Issue Resolution
  • - Training & Onboarding Support
  • - Microsoft Excel, Word & PowerPoint & MS Office 365
  • - Analytical Thinking & Problem Solving
  • - Fluent in French and English
  • - Quick Learner & Adaptable
  • - Team Leadership & Collaboration
  • Knowledge of operating systems
  • IT consultation
  • Data processing
  • Interpersonal empathy

References

References available upon request.

Timeline

IT Specialist

Orange Business
12.2022 - 11.2025

Transaction Processing Associate

Accenture Mauritius
12.2019 - 11.2022

F&B Associate - VIP Lounge

Air Mauritius
11.2018 - 12.2018

Bachelor of Commerce - Human Resources Management

Management College of South Africa (MANCOSA)

Higher School Certificate -

Loreto College Mahebourg

School Certificate -

Loreto College Curepipe

CPE -

Loreto Junior School Curepipe

DELF -

Alliance Francaise De L'Ile Maurice
Raheena Pentiah