Ragoo Diya
Pamplemousses,PA
Summary
Dynamic professional with extensive experience in laboratory operations at Vygon Perouse Medical Lab. Proven expertise in sample preparation and meticulous record keeping, ensuring compliance with safety protocols. Recognized for delivering exceptional customer service and maintaining organized workspaces, contributing to efficient laboratory processes and client satisfaction
Reliable Helper with background in diverse roles requiring significant physical stamina and teamwork. Skilled in adhering to safety protocols, maintaining cleanliness, and supporting skilled laborers in various tasks. Demonstrated ability to take initiative, learn quickly, and contribute positively to team environments. Known for reliability, adaptability, and commitment to quality workmanship.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Helper
Ri int co ltd ( dental lab )
Mauritius, Grand baie
03.2025 - 09.2025
- Assisted in daily laboratory operations and supported medical testing procedures.
- Maintained cleanliness and organization of workspaces and laboratory equipment.
- Prepared samples for analysis according to established protocols and guidelines.
- Maintained organization, cleanliness, and safety in work areas.
- Greeted customers warmly upon arrival and provided them with information about products or services available.
- Followed instructions carefully to support in the completion of projects on time.
Cashier
Tanuja shop
Mauritius, Port louis
06.2024 - 03.2025
- Assisted customers in selecting products and answering inquiries.
- Maintained cleanliness and organization of checkout area and store displays.
- Handled cash, credit, and gift card transactions effectively and accurately.
- Managed inventory by restocking items on shelves as needed.
- Provided exceptional customer service to enhance shopping experience.
- Trained new cashiers on operating procedures and customer interaction techniques.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Helper
Vygon perouse medical lab
Mauritius, Pamplemousses
05.2017 - 01.2023
- Assisted in daily laboratory operations and supported medical testing procedures.
- Maintained cleanliness and organization of workspaces and laboratory equipment.
- Prepared samples for analysis according to established protocols and guidelines.
- Documented laboratory activities and maintained accurate record-keeping practices.
- Followed safety protocols while handling hazardous materials and biological samples.
- Performed other duties as assigned by supervisor or manager.
- Maintained organization, cleanliness, and safety in work areas.
- Maintained cleanliness of work area, including sweeping, mopping and dusting surfaces.
- Followed all company policies regarding safety procedures when handling hazardous materials.
- Cleaned equipment and worked areas between shifts in order to keep the store presentable for customers.
- Organized product displays, rotated stock and removed outdated items.
- Gathered and disposed of debris to maintain a clean work environment.
- Followed instructions carefully to support in the completion of projects on time.
Education
Form 4 - Biological And Physical Sciences
Universal College
Mauritius, Riviere du rempart 01.2009 - 01.2012
Skills
- Laboratory operations
- Sample preparation
- Record keeping
- Safety protocols
Languages
English
Elementary (A2)
A2
French
Elementary (A2)
A2
Hindi
Elementary (A2)
A2
Timeline
Helper
Ri int co ltd ( dental lab )
03.2025 - 09.2025
Cashier
Tanuja shop
06.2024 - 03.2025
Helper
Vygon perouse medical lab
05.2017 - 01.2023
Form 4 - Biological And Physical Sciences
Universal College
01.2009 - 01.2012