Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Disclaimer
Languages
Personal Information
Languages
Timeline
Generic
Rachelle Anaël Rose

Rachelle Anaël Rose

Nhdc Mont Rose J10 Balisson Rose Belle,Mauritius

Summary

Seasoned Credit and Collection Officer with comprehensive experience in credit analysis, risk assessment, and debt recovery. Known for maintaining strict adherence to regulatory compliance guidelines while providing exceptional customer service. Skilled in implementing efficient collection strategies that enhance cash flow, minimize bad debts and improve overall financial performance. Proven record of negotiating payment arrangements and successfully resolving account delinquencies.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Credit and Collection Officer

Iqera
Port Louis
08.2024 - 07.2025
  • Communicated with clients regarding overdue accounts and payment arrangements.

Collection officer

Intrum
09.2023 - 06.2024
  • Collection officer junior
  • Agent de recouvrement

Waitress / Trainee supervisor

Robertsham Ltd
Bagatelle / Beau vallon, Mauritius
11.2017 - 03.2022
  • 3 years as waitress / 6 months as Team leader
  • 2 years as Trainee supervisor
  • Ensure greet customer service

Waitress

Robertsham Ltd
Bagatelle / Beau vallon, Mauritius
11.2017 - 03.2022
  • 3 year as waitress
  • Promoted as Supervisor
  • Achieved 100% of test
  • Ensure greet customer service
  • Handling complaints
  • Ensure Hygiene & Cleanliness
  • Responsible of inventory
  • Ensure that all duties have been completed
  • Managed food and beverage ordering for the restaurant
  • Responsible for ordering and restocking restaurant groceries

Education

Form 4 to 5 -

Unity college
01.2016

Form 1 to 3 -

Mauritius college
01.2013

Skills

  • Customer service
  • Smile
  • Positive attitude
  • Listen
  • Debt recovery
  • Payment negotiation
  • Credit control

Certification

Food safety, Management Level

Hobbies and Interests

Exploring nature

Disclaimer

Rachelle Anaël Rose

Languages

  • French
  • English
  • Creole
  • French
  • English

Personal Information

  • ID Number: R0612991905574
  • Date of Birth: 06/12/99
  • Gender: Female
  • Nationality: Mauritian

Languages

English
Elementary
A2
French
Intermediate
B1

Timeline

Credit and Collection Officer

Iqera
08.2024 - 07.2025

Collection officer

Intrum
09.2023 - 06.2024

Waitress / Trainee supervisor

Robertsham Ltd
11.2017 - 03.2022

Waitress

Robertsham Ltd
11.2017 - 03.2022

Form 4 to 5 -

Unity college

Form 1 to 3 -

Mauritius college
Rachelle Anaël Rose