Purvashi Roopun
Mauritius
Summary
Dynamic leader with a proven track record at Savemart, enhancing team productivity by over 20% through strategic planning and effective staff management. Excelled in fostering a culture of excellence and collaboration, with a keen eye for detail and a strong foundation in customer service. Skilled in training and mentoring, ensuring high levels of employee motivation and customer satisfaction.
Hard-working with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
3
3
years of professional experience
Work History
Supervisor
Savemart
11.2022 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Back Offce Operator
Savemart
05.2022 - 11.2022
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Follow up with Cashiers and Weekly Roster Management
- Balancing all cash and card transactions at the end of the shift.
Cashier
Savemart
01.2022 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
SC Passed - Accounting
Windsor Girls College
Rose Belle 10-2017
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Attention to detail
Timeline
Supervisor
Savemart
11.2022 - 08.2024
Back Offce Operator
Savemart
05.2022 - 11.2022
Cashier
Savemart
01.2022 - 04.2022
SC Passed - Accounting
Windsor Girls College
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