PRITIVIRAJ URJOON
Arsenal
Summary
Food & Beverage Operations Leader | Hospitality & Restaurant Management
Hospitality and Food & Beverage professional with 20+ years of experience across luxury hotels, restaurants, and international hospitality environments. Proven ability to lead multi-outlet operations, drive revenue growth, elevate guest experience, and build high-performing teams. Experienced in cost control, service excellence, staff development, and operational strategy. Known for strong leadership presence, commercial awareness, and the ability to deliver premium service standards in high-pressure environments.
Overview
26
26
years of professional experience
Work History
F&B Operations Lead / Acting F&B Manager
Domaine de Grand Baie
07.2025 - 01.2026
- Oversaw daily operations of restaurant, bar, and banqueting services
- Led team briefings, performance monitoring, and operational reporting
- Identified new revenue opportunities and strengthened customer relationships
- Managed recruitment, staff training, and team performance
- Implemented upselling strategies and beverage cost control
- Participated in profit & loss reviews and operational planning
Entrepreneur
Catering & Snack Business
11.2023 - 06.2025
- Managed independent catering and food service operations
- Handled menu planning, procurement, marketing, and customer service
- Developed strong entrepreneurial and business management skills
Restaurant Operations Supervisor
Evaco Beach Club
12.2021 - 11.2022
- Supervised restaurant and beach club operations
- Managed staffing, scheduling, stock control, and procurement
- Implemented marketing initiatives and revenue-driven service strategies
- Maintained high guest satisfaction and service standards
Restaurant Manager
Le Capitaine Restaurant
09.2019 - 12.2021
- Managed full restaurant operations including sales, marketing, and service quality
- Developed marketing initiatives and social media promotions
- Delivered staff training on service excellence and guest engagement
Senior Restaurant Manager
Angsana Balaclava
08.2017 - 04.2018
- Second-in-charge in the Food & Beverage department
- Focused on cost management, revenue generation, and guest relations
- Led training initiatives and service improvement programs
Senior Restaurant & Banqueting Manager
InterContinental Resort Balaclava
10.2015 - 04.2017
- Managed four restaurant outlets and banqueting operations
- Handled VIP and ministerial events and high-profile guests
- Reviewed financial and operational performance to improve profitability
- Led service excellence training for operational teams
Restaurant Manager
Candelori's Ristorante e Bar, Sydney
Sydney
07.2009 - 08.2015
- Progressed from bartender to restaurant manager
- Led team training, beverage programs, and wine knowledge development
- Managed marketing initiatives targeting high-profile clientele
Head Bartender / Head Waiter
The Oberoi Mauritius
03.2001 - 11.2007
- Managed bar operations, wine cellar, and beach service
- Organized special dining experiences including weddings and private events
- Maintained luxury hospitality service standards
Bartender
Le Victoria Hotel
10.1999 - 02.2001
- Started career in hospitality, building foundational bar and service skills
Education
GCE O'Level -
Medco Trinity Secondary School
IELTS English Course - undefined
Cambridge College International
SydneyIELTS English Test - undefined
University of Newcastle
NSWLeadership Skills - undefined
InterContinental Hotel
Service Excellence - undefined
InterContinental Hotel
Power of Positive Attitude - undefined
InterContinental Hotel
Skills
- Restaurant & Multi-Outlet Operations Management
- Food & Beverage Leadership
- Guest Experience & Service Excellence
- Revenue Growth & Upselling Strategies
- Cost Control & Inventory Management
- Banqueting & Event Operations
- Team Leadership, Training & Development
- Customer Relationship Management
- Hospitality Sales & Marketing Initiatives
Languages
English
French
Hindi
Creole
Timeline
F&B Operations Lead / Acting F&B Manager
Domaine de Grand Baie
07.2025 - 01.2026
Entrepreneur
Catering & Snack Business
11.2023 - 06.2025
Restaurant Operations Supervisor
Evaco Beach Club
12.2021 - 11.2022
Restaurant Manager
Le Capitaine Restaurant
09.2019 - 12.2021
Senior Restaurant Manager
Angsana Balaclava
08.2017 - 04.2018
Senior Restaurant & Banqueting Manager
InterContinental Resort Balaclava
10.2015 - 04.2017
Restaurant Manager
Candelori's Ristorante e Bar, Sydney
07.2009 - 08.2015
Head Bartender / Head Waiter
The Oberoi Mauritius
03.2001 - 11.2007
Bartender
Le Victoria Hotel
10.1999 - 02.2001
IELTS English Course - undefined
Cambridge College International
IELTS English Test - undefined
University of Newcastle
Leadership Skills - undefined
InterContinental Hotel
Service Excellence - undefined
InterContinental Hotel
Power of Positive Attitude - undefined
InterContinental Hotel
GCE O'Level -
Medco Trinity Secondary School
References
Available upon request.
A little bit more about me:
- Passionate about wellness and maintaining a balanced lifestyle, believing that personal discipline and well-being contribute to strong leadership and performance.
- Naturally people-oriented, with a strong interest in team development and creating positive workplace environments.