Princia ANDRIANANDRAINA
Summary
Dynamic hospitality professional with a proven track record during Hotel Internship, excelling in customer service and team collaboration. Recognized for enhancing guest satisfaction through meticulous attention to detail and effective communication. Proficient in hotel management software, ensuring operational efficiency and seamless dining experiences.
Overview
2
2
years of professional experience
Work History
Waitress
Chelsea Cup and Cake
10.2024 - Current
- Provided exceptional customer service by anticipating guest needs and responding promptly to requests.
- Managed order accuracy through attentive listening and effective communication with kitchen staff.
- Facilitated smooth dining experiences by coordinating table assignments and managing wait times efficiently.
Housekeeping Assistant
Shandrani Beachcomber Resort & Spa
04.2024 - 08.2024
- Maintained cleanliness and organization of guest rooms to enhance guest satisfaction.
- Assisted in the implementation of cleaning protocols to ensure adherence to health standards.
- Collaborated with team members to streamline housekeeping operations and improve efficiency.
- Utilized hotel management software for tracking room status and inventory management.
Housekeeping Trainee
Shanti Maurice
09.2023 - 01.2024
- Performed daily cleaning tasks, ensuring high standards of hygiene and presentation in guest rooms.
- Assisted in laundry operations, managing linens and ensuring timely availability for housekeeping staff.
- Maintained inventory of cleaning supplies, reporting shortages to ensure continuous operational efficiency.
- Implemented effective cleaning techniques to enhance room turnaround time and guest satisfaction.
Education
Tourism And Hospitality Management
University of Technology, Mauritius
Pointe Aux Sables, Mauritius05-2026
No Degree - Certification in Hospitality And Restauration
HAVILA SCHOOL Madagascar
Antananarivo, Madagascar01-2022
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Hospitality service expertise
Languages
French
Advanced (C1)
English
Advanced (C1)
Italian
Beginner (A1)
Reading
- Reading personal development books
Timeline
Waitress
Chelsea Cup and Cake
10.2024 - Current
Housekeeping Assistant
Shandrani Beachcomber Resort & Spa
04.2024 - 08.2024
Housekeeping Trainee
Shanti Maurice
09.2023 - 01.2024
Tourism And Hospitality Management
University of Technology, Mauritius
No Degree - Certification in Hospitality And Restauration
HAVILA SCHOOL Madagascar
Drawing
- Pencil and oil pastel drawing
- Figure drawing and portraiture
- Engage in drawing to cultivate creativity and refine my artistic skills
Similar Profiles
Zane OughtonZane Oughton
Cafe Assistant at Cup N Cake N CoCafe Assistant at Cup N Cake N Co
RAVIT SHARMARAVIT SHARMA
Cash Handling and Staff Management at Manager in CUP&CAKE BAKERYCash Handling and Staff Management at Manager in CUP&CAKE BAKERY
Murielle GALMICHEMurielle GALMICHE
Responsable de magasin at Archipel CUP CAKEResponsable de magasin at Archipel CUP CAKE
Kaitlin D. BootheKaitlin D. Boothe
Waitress at The Hoffman HotelWaitress at The Hoffman Hotel
Maria CejaMaria Ceja
Waitress at Jinya, Ramen BarWaitress at Jinya, Ramen Bar