Summary
Work History
Education
Skills
Timeline
Receptionist

Prena Gyzh

Grand Baie

Summary

Proven track record in enhancing customer experiences and streamlining office operations, as demonstrated at Shape and Woolworth. Expert in administrative support and client relations, adept at managing data entry and ensuring seamless service delivery. Achieved significant improvements in client satisfaction and operational efficiency through innovative strategies and exceptional interpersonal skills.

Work History

Receptionist

Shape
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.

Sales Assistant

Woolworth
03.2024 - 06.2024
  • Fielded customer questions to share information about products, availability, and pricing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Recommended complementary purchases to customers, increasing revenue.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Hotel Kid Club

Grand Gaube Lux
10.2022 - 01.2024
  • Organized and stored toys and art materials to restore order in activity areas.
  • Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
  • Created new and fun activities to drive enthusiasm for children.
  • Maintained control of building entry and exit points to guarantee child safety.
  • Actively participated in child's activities by reading to groups, painting, coloring and playing games.
  • Worked with children to develop good cognitive, physical and language skills.

Education

Grade 11 -

Cosmopolitan
Plaine Des Papayes

Skills

  • File Management
  • Administrative Support
  • Data Entry
  • Greeting and Seating Clients
  • Customer and client relations

Timeline

Sales Assistant

Woolworth
03.2024 - 06.2024

Hotel Kid Club

Grand Gaube Lux
10.2022 - 01.2024

Grade 11 -

Cosmopolitan

Receptionist

Shape
Prena Gyzh