Preeteema(Sonia) Ramnarain
Port Louis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Clientel Ambassadeur
Lartisien
04.2017 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Best Seller at Lartisien for the past 5 years with a revenue or Eur 375 K in year 2022
Education
FRONT OFFICE NC LEVEL 4 - Hotel & Tourisme
Ecole Hôtelière Sir Gaëtan Duval (MITD EHSGD)
Mauritius07.2001
Skills
- Self-Motivated
- Organization and Time Management
- Communication Skills, Hospitality, Collaboration, Detail Oriented, Front Office, Customer Service and Guest Service
- Proven work experience as a Guest Relations Manager, Hotel Manager or similar role
- Understanding of all hotel management best practices and relevant laws
- Hands-on experience with Hotel Management software (PMS)
- Proficiency in English & French
- Customer service drive with outstanding communication and active listening skills
- Excellent problem-solving and multitasking skills
- Leadership skills along with the ability to motivate a team into high performance
- Ability to work flexible hours
- Strong sense of responsibility and a professional presentation
Accomplishments
- I was employed for more than 5 years as front Office Manager at Cardinal Exclusive Resort and was responsible of a team of more than 25 staff members. (concierge, reservation, miniclub & the front Office)
- I started my career as front Office Trainee at The Oberoi Mauritius and was awarded best reservation agent by Leading Hotels of The world Mystery shopper for more than 10 times with Certificate and was quickly promoted as Front Office Assistant Manager within 3 yrs.
swimming, travelling
I participated in swimming competition on the island and was awarded many time
Being the best seller of Lartisien, I was always chosen for Luxury trips in the company and during those trips I was able to stay in Luxury hotels like the Ritz Paris, Paninsula Paris, & Hotel de Crillon and visited all the best Hotels in Paris and also stayed in Vienna and Amsterdam and visited all the best Hotels there
My last adventure was Carribean Island, and I was invited in Fam Trip at the Belmond Hotel and I seized this opportunity and stayed more than 17 days visiting the different islands and the hotels.
I was awarded best seller by Four Seasons this year and I am also among the Top 25 FS Travel advisor this year in Europe, Middle East & Africa Regional Rank
Languages
Creole
Native language
English
Proficient
C2
French
Proficient
C2
Hindi
Proficient
C2
Timeline
Clientel Ambassadeur
Lartisien
04.2017 - Current
FRONT OFFICE NC LEVEL 4 - Hotel & Tourisme
Ecole Hôtelière Sir Gaëtan Duval (MITD EHSGD)
Similar Profiles
Boomitre Singh BhugowandeenBoomitre Singh Bhugowandeen
Stable Supervisor at Nawaz RawatStable Supervisor at Nawaz Rawat
Naazhimud-Deen KaderbaccusNaazhimud-Deen Kaderbaccus
Part-Time DJ at Zilwa Resort LtdPart-Time DJ at Zilwa Resort Ltd
DELPHINE HENDYSONDELPHINE HENDYSON
Front-End developer at Bilendi & RespondiFront-End developer at Bilendi & Respondi