Praveena Garsu
JTC Fiduciary Services (Mauritius) Limited
Centre De Flacq,FL
10
years of professional experience
Fiduciary and corporate services professional with 8+ years of experience in client administration, entity management, regulatory reporting, and trust and company operations across Mauritius and offshore jurisdictions. Strong expertise in AML/KYC, CDD, corporate governance, and managing complex structures. Experienced in coordinating with banks, regulators, and international stakeholders while ensuring accurate, compliant, and efficient administration.
Work History
Senior Administrator – Private Client Services
2 Years 5 Months- Served as primary client contact and managed client relationships across boards, regulators, advisors, and service providers.
- Delivered end-to-end administration of companies, trusts, and foundations across multiple jurisdictions.
- Managed payments, including routine transactions, loans, and banking facilities.
- Coordinated board and shareholder meetings, prepared board packs, and drafted minutes and resolutions
- Managed corporate governance activities including share transfers, issuance, swaps, and statutory records maintenance.
- Managed director appointments and corporate actions, including company restructurings involving liquidations and conversions.
- Processed certificates (good standing incumbency current standing) and managed statutory filings.
- Coordinated with banks to support account openings and closures, deposit processing, and resolution of transactional queries.
- Managed support for financing arrangements, including guarantees, loans, and overdrafts, to sustain financial operations.
- Managed ongoing KYC/CDD compliance to support regulatory adherence and maintained investor/shareholder records.
- Managed audit queries, documentation, TRC renewals, and billing processes
- Coordinated cross-border IPO project in India by managing demat and trading account setup and regulatory requirement alignment.
- Served as key contributor to year-long IPO process, managing end-to-end coordination and stakeholder engagement.
Senior Operations Officer – Entity Management
8 Months- Managed client and entity data on ViewPoint for Cayman, Bermuda, and Hong Kong, ensuring accuracy and compliance.
- Maintained compliance with Cayman and Bermuda regulatory requirements to support all operational activities.
- Performed customer due diligence (CDD) and comprehensive KYC reviews, identifying gaps and recommending appropriate remediation actions.
- Conducted risk screening and open-source research to assess client profiles, identifying potential risks and escalating issues to compliance as required.
- Maintained client records and data synchronization across Viewpoint and Navone systems to ensure consistent, up-to-date information.
- Reviewed workflows and managed administrative support to streamline processes and improve operational efficiency.
- Provided training guidance and maintained ongoing support for team members to ensure consistent, high-quality work.
- Liaised daily with international teams in Hong Kong, Bermuda, and Cayman to resolve workflow queries and obtain documentation, enhancing client administration support.
- Prepared and maintained accurate internal documentation records and checklists in accordance with regulatory and company standards.
- Supported ad hoc projects and assumed additional responsibilities from the entity management team.
Senior Administrator – Client Services
6 Months- Managed bank account openings and prepared payment packs using online banking platforms.
- Executed payment processes, including client call-backs, and completed associated forms and checklists in accordance with internal controls.
- Liaised daily with Jersey and UK teams on payment administration and operational matters.
- Maintained accurate client records and documentation in iManage and internal filing systems to support efficient information retrieval.
- Supported preparation of monthly statistics and KPI reports for senior management.
- Reviewed payment records and supported quality control checks to ensure accuracy and compliance.
- Delivered administrative and operational support to maintain continuity of day-to-day operations.
Senior Associate – Trust & Company Administration
1 Year 3 Months- Conducted periodic and 90-day reviews for private clients, corporate entities, and funds aligned with risk ratings, ensuring timely resolution of trigger events and risk-related changes.
- Oversaw entity closures and transfer-out processes for companies and trusts, ensuring compliance with regulatory requirements.
- Prepared director resolutions and corporate documentation, including appointment and resignation letters, across multiple jurisdictions such as Jersey, BVI, and the Isle of Man.
- Facilitated bank account openings and prepared payment packs using various online banking platforms.
- Maintained accurate bookkeeping records for all payments, supporting financial integrity and client trust.
- Performed customer due diligence (CDD) and risk screenings to ensure compliance with regulatory standards.
- Ensured adherence to Jersey regulatory requirements in all client administration activities.
- Supported management with day-to-day operational tasks and delegated responsibilities.
- Liaised with Jersey-based teams on client administration matters and workflow coordination.
- Maintained and updated client records and documentation within NavOne and DMS systems.
- Assisted with ad hoc projects and administrative activities as required by management.
- Reviewed and guided work of junior team members, enhancing quality and consistency in client deliverables.
Assistant Administrator - Regulatory Reporting
2 Years 6 Months- Supported depository services for London team by monitoring cash, safeguarding assets, and resolving discrepancies in cash and asset registers, ensuring operational accuracy.
- Assisted with FATCA and CRS reporting across multiple jurisdictions, including preparation of checklists, registers, and reporting data.
- Prepared quarterly depository reports for client delivery.
- Assisted with FATCA and CRS reporting across multiple jurisdictions by preparing checklists, registers, and reporting data, facilitating regulatory adherence.
- Maintained client and financial institution master records while supporting Jersey tax registrations, filings, and IRS portal updates to ensure compliance.
- Responded to client queries and supported senior management on tax compliance matters.
- Supported depository services for the London team, including cash monitoring, asset safekeeping, and resolution of discrepancies in cash and asset registers.
- Administered 20+ e-banking platforms, managing user access, permissions, and daily queries while providing training and technical support.
Accounts & Administrative Support
1 Year 2 Months- Processed payments and reconciliations to ensure accurate financial records
- Managed insurance proposals and refunds, facilitating timely client reimbursements
- Maintained client databases to support effective communication and service delivery
- Supported bank and client queries
Recovery Officer
1 Year 1 Month- Coordinated loan recovery efforts and conducted follow-ups to ensure timely repayments
- Monitored repayment performance
- Tracked repayment performance to identify trends and address issues proactively
- Compiled management reports to provide insights on recovery status and performance metrics
Education
MBA - MBA (Executive)
Bachelor of Arts - BA (Hons) International Business
No Degree - A-Level & School Certificate
Skills
Regulatory compliance knowledge
Entity management processes
Payment processing expertise
Compliance reporting
Client Relationship Management
Office operations management
Operational enhancements
Efficient management of recordkeeping requirements
Understanding of corporate governance
Timeline
Senior Administrator – Private Client Services
JTC Fiduciary Services (Mauritius) Limited
01.2024 - 06.2026Read More
Senior Operations Officer – Entity Management
Ocorian Corporate Services Mauritius Limited
04.2023 - 12.2023Read More
Senior Administrator – Client Services
Vistra (Mauritius) Services Limited
10.2022 - 04.2023Read More
Senior Associate – Trust & Company Administration
Apex Fund Services Mauritius Limited
07.2021 - 10.2022Read More
Assistant Administrator - Regulatory Reporting
Ocorian Corporate Services Mauritius Limited
01.2019 - 07.2021Read More
Accounts & Administrative Support
Swan Insurance Ltd
07.2017 - 09.2018Read More
Recovery Officer
La Prudence Leasing Finance Co Ltd
04.2016 - 05.2017Read More
Leeds Beckett University
MBA from MBA (Executive)
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Middlesex University (Mauritius)
Bachelor of Arts from BA (Hons) International Business
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Mahatma Gandhi Secondary School (Mauritius)
No Degree from A-Level & School Certificate
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