Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Phaveshlall Kassinathdoss

Grand Port

Summary

Zipline Guide: Upbeat, safety-conscious individual with passion for outdoor adventure and customer service excellence. Possesses solid understanding of safety protocols and is skilled in equipment handling and guest engagement. Committed to creating memorable experiences for participants while ensuring their safety and enjoyment.

About Cashier:

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

When promoting as Purchasing Officer:

I’ve developed skills in procurement and vendor management within fast-paced, results-driven environment. Demonstrated ability to coordinate and optimize purchasing processes effectively. Seeking to transition into new field, utilizing critical thinking and problem-solving skills to drive success.

Overview

1
1
year of professional experience

Work History

Zipline Guide

La Vallée Des Couleurs
10.2024 - 01.2025
  • Safety Management: Conducted thorough safety briefings and equipment checks to ensure the safety of clients
  • Team Leadership: Collaborated with fellow guides to coordinate group activities and manage large crowds, ensuring a smooth flow of tours and maintaining high levels of guest satisfaction
  • Customer engagement: Delivered exceptional customer service by connecting with participants and providing engaging commentary during zipline tours which increases in positive customer feedback and reviews
  • Wildlife and Environment Education: Educated customers on local wildlife and environmental preservation, enhancing their experience and promoting a greater understanding of the ecosystem
  • Emergency Response: Trained in emergency evacuation procedures and first aide, able to respond quickly and effectively in case of emergencies, ensuring clients safety
  • Sales and Promotions: Assisted in the promotion of zipline experiences, contributing to an increase in bookings through upselling packages and sharing promotional offers

Purchasing Officer

King Savers
04.2024 - 09.2024
  • Firstly learned about how a cashier works the customer service starts by greeting and assisting customers, adressing inquiries and resolving issues promptly to ensure a positive shopping experience
  • cash handling: Managed cash drawer, maintaining daily cash reports, and balanced the cash register at the end of each shift, ensuring accuracy and compliance with company policies. After 2 months working as cashier i have been promoted to work as purchasing officer and ive learned about the new roles and responsibilities
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Fostered strong relationships with internal stakeholders by providing timely updates on procurement activities and addressing any concerns promptly.
  • Negotiated favorable payment terms with suppliers, resulting in improved cash flow management for the company.
  • Streamlined procurement processes for increased efficiency and cost savings by implementing effective negotiation strategies.
  • Created comprehensive monthly reports on procurement activities, enabling senior management to make informed decisions regarding purchasing strategies.
  • Collaborated with buyers for special events and seasonal promotions to maintain adequate product stock and drive sales.

Education

Sc - Business

Forest Side SSS
Curepipe

Skills

  • Safety management
  • Environmental awareness
  • Equipment inspection
  • Zipline operation
  • Teamwork and collaboration
  • Customer service
  • Multitasking Abilities
  • Leadership qualities

Accomplishments

Bronze award holder in the Duke of Edinburgh

i have many camping experiences, the skills of building a camp also about surviving, how to cook and how to protect the camp while raining

Timeline

Zipline Guide

La Vallée Des Couleurs
10.2024 - 01.2025

Purchasing Officer

King Savers
04.2024 - 09.2024

Sc - Business

Forest Side SSS
Phaveshlall Kassinathdoss