Peyusha Devi Gukhool
Quatre ,Mauritius
Summary
Experienced QA Analyst with a strong background in test planning and strategy, manual testing, and bug tracking using Jira, Confluence, and Xray. Adept at working within Agile environments, demonstrating exceptional analytical and problem-solving skills. Proven ability to ensure high accuracy in test case execution while effectively collaborating with developers, product managers, and stakeholders. Skilled in leadership and mentorship, guiding junior QA analysts and conducting training sessions. Committed to prioritising tasks efficiently and adapting quickly to changing project needs within sprints.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Senior quality analyst
Rank Interactive
Ebene, Mauritius
2020.11 - Current
- Liaised with stakeholders, ensured alignment of project objectives and business goals.
- Provided training for new recruits, resulted in improved team performance.
- Led change management initiatives resulting in smoother transitions during major system upgrades or policy changes.
- Mitigated risk factors with proactive identification and resolution of potential issues.
- Managed a team of junior analysts for enhanced productivity and work efficiency.
- Performed manual testing, identifying Critical, Major and Minor defects.
- Maximised departmental efficiencies by developing and maintaining Quality Assurance documentation, including test plans, test cases.
- Liaised with developers to resolve complex defects, such as Cashier, Bonus & Rewards and Games defects, with 100% success.
Customer service champion
Rank Interactive
Ebene, Mauritius
2019.04 - 2020.11
- Assisted colleagues with complex queries, fostering a cooperative work environment.
- Showcased flexibility by adapting quickly to changing circumstances or sudden spikes in email volumes – this ensured consistent performance even under pressure.
- Handled multiple tasks simultaneously without compromising on quality of service provided.
Chat Host Moderator
Rank Interactive
Ebene, Mauritius
2018.02 - 2018.04
- Entertaining the Chat Rooms and ensuring rules are followed, block spam, and keep discussions in online forums respectful and engaging.
- Engage conversations with fun content where it creates a friendly atmosphere, defuses tensions, and enhances community policies.
- Promoting the website's Offers, Promotions and Competitions
Education
Business Analysis Foundations - BA
Udemy
Mauritius 2023.02 - 2023.02
BSC (Hons) Software Engineering - IT
University of Technology
Mauritius 2017.03 - 2020.03
Level 3 Diploma for IT User - IT
Wisdom In Tech
Cambridge 2013.10 - 2014.04
IT Starter Advance - IT
Wisdom In Tech
Cambridge 2013.01 - 2013.07
ITQ Level 3 for IT Users - IT
Wisdom In Tech
Cambridge 2012.10 - 2013.01
ITQ Level 2 for IT Users - IT
Wisdom In Tech
Cambridge 2012.07 - 2012.10
Level 1 Award for IT Users - IT
Wisdom In Tech
Cambridge 2012.04 - 2012.07
IT Starter Intermediate - IT
Wisdom In Tech
Cambridge 2012.01 - 2012.03
Internet and Computing Core Certification (IC3) - IT
Mahatma Gandhi Secondary School
Solferino, Plaines Wilhems District 2012.10 - 2012.10
Certificate of Higher Education -
Mahatma Gandhi Secondary School
Solferino, Plaines Wilhems District 2016.11 - 2016.11
Skills
- Test Planning & Strategy – Developing comprehensive test plans and strategies
- Manual Testing – Performing functional, regression, integration, and UAT testing
- Bug Tracking & Reporting – Proficient with Jira, Confluence and Xray
- Analytical & Problem-Solving Skills – Identifying issues and troubleshooting efficiently
- Attention to Detail – Ensuring high accuracy in test case execution
- Communication & Collaboration – Working effectively with developers, product managers, and stakeholders
- Leadership & Mentorship – Guiding junior QA analysts and conducting training sessions
- Time Management – Prioritizing and managing multiple tasks effectively
Languages
English
Fluent
French
Fluent
Affiliations
- Photography & Videography
- Volunteering in Tech Communities - ISTQB
- Attending Hackathons or QA Meetups
- Meditation & Mindfulness
- Running, Yoga, Hiking
- Cooking and Baking
Timeline
Business Analysis Foundations - BA
Udemy
2023.02 - 2023.02
Senior quality analyst
Rank Interactive
2020.11 - Current
Customer service champion
Rank Interactive
2019.04 - 2020.11
Chat Host Moderator
Rank Interactive
2018.02 - 2018.04
BSC (Hons) Software Engineering - IT
University of Technology
2017.03 - 2020.03
Certificate of Higher Education -
Mahatma Gandhi Secondary School
2016.11 - 2016.11
Level 3 Diploma for IT User - IT
Wisdom In Tech
2013.10 - 2014.04
IT Starter Advance - IT
Wisdom In Tech
2013.01 - 2013.07
ITQ Level 3 for IT Users - IT
Wisdom In Tech
2012.10 - 2013.01
Internet and Computing Core Certification (IC3) - IT
Mahatma Gandhi Secondary School
2012.10 - 2012.10
ITQ Level 2 for IT Users - IT
Wisdom In Tech
2012.07 - 2012.10
Level 1 Award for IT Users - IT
Wisdom In Tech
2012.04 - 2012.07
IT Starter Intermediate - IT
Wisdom In Tech
2012.01 - 2012.03