Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic
Peroumal Narana Pillay

Peroumal Narana Pillay

Pamplemousses,Mauritius

Summary

Experienced Enforcement Officer, recognised for decisive action and strong problem-solving skills. Enhanced community safety through strategic planning and conflict resolution, leading to improved compliance and reduced incidents. Known for fostering collaborative relationships with local authorities and public, achieving measurable success in maintaining order and promoting public trust.

Overview

17
17
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work history

Tourism Enforcement Officer

Tourism Authority
Terre Rouge, Mauritius
03.2016 - Current

TOURISM ENTERPRISE DEPARTMENT PLEASURE CRAFT DEPARTMENT

MONITORING & ENFORCEMENT DEPARTMENT

  • Regulatory Compliance & Reporting: Drafted comprehensive, evidence-backed monitoring reports to support subsequent regulatory investigations, compliance audits, and legal proceedings.
  • Statutory Complaint Resolution: Responded promptly and systematically to official public and industry complaints, executing statutory duties in strict accordance with Tourism Authority Act.
  • Investigation Management: Investigated reported illegal operations and non-compliant activities, successfully gathering actionable evidence that resulted in official charges being filed.
  • Law Enforcement Collaboration: Partnered closely with Tourism Police to conduct joint enforcement operations, ensuring absolute compliance with national tourism regulations.
  • Judicial Presentations: Presented investigative findings, compliance data, and official testimony during court hearings and legal proceedings, contributing to legal outcomes.
  • Application Due Diligence: Conducted rigorous due diligence, data analysis, and documentation vetting for incoming enterprise applications prior to authorizing physical site evaluations.
  • Technical Site Inspections: Executed detailed on-site physical assessments for hotels, tourist residences, guesthouses, restaurants, and tour operators to ensure room dimensions, facilities, and layouts strictly aligned with official guidelines.
  • Statutory Licensing Workflows: Streamlined and processed compliance files for submission to Licensing Committee, facilitating timely board approvals.
  • Drafting policies and guidelines for approval
  • Vessel Application Vetting: Managed end-to-end due diligence and document verification workflows for commercial pleasure craft and nautical operations.
  • Survey Coordination: Prepared technical applications for marine surveys and processed results for Licensing Committee review, supporting regulatory compliance.
  • Nautical Infrastructure Inspections: Conducted specialized site visits for commercial boat houses and beachfront operational hubs.
  • Stakeholder Collaboration: Partnered with Mauritius Scuba Diving Association (MSDA) to conduct joint technical site visits and safety audits for specialized scuba diving centres.
  • Drafting policies and guidelines for approval

Evaluated hotel standards for official star rating classification

  • Conducted evaluations of hotels during star rating inspections
  • Abiding by criteria of star rating which has over 700 criteria for 5 star and lesser for below star categories.

Collaborated with various organisations on sustainable tourism initiatives

  • Partnered with Tui Care Foundation and OIF for sustainable tourism projects
  • TUI Care Foundation drives sustainable tourism, natural conservation, and local youth empowerment globally. OIF sponsors digital applications tracking regional tourism compliance. Mauritian Vision 2050 roadmap targets advanced, high-income status via innovation, tech upskilling, renewable energy, and green/blue economies.

Purchasing Officer

Bella Amigo Group of Companies
Petit Raffray, Mauritius
10.2009 - 05.2016

BELLA AMIGO GROUP OF COMPANIES consists of Fish and seafood supplier and Restaurant called Restaurant Reve D'R well known for its seafood.

  • Implemented new procurement strategies, enhancing overall business performance.
  • Managed over 10 staffs regarding operations of Restaurant and Fish and Seafood industry.
  • Liaising with Ministry of Fisheries for Import and Export Permit
  • Liaising with food clearance upon importation and exportation of fresh fish and seafood from abroad.
  • Streamlined procurement processes for increased efficiency.
  • Managed supplier relationships to enhance strategic alliances.
  • Identified cost reduction opportunities by conducting market research.
  • Implemented innovative solutions for efficient inventory management.
  • Maintained accurate records of purchases and pricing, ensuring transparency.
  • Worked closely with other departments to understand material requirements, achieved seamless production flow.
  • Maintained comprehensive database of approved suppliers, facilitated quick reference during decision-making processes.

Education

Bachelor of Science - Tourism

University of Technology Mauritius
Mauritius
02.2010 - 05.2013

Skills

  • Investigative mindset
  • Empathy and understanding
  • Ethical conduct
  • Patience and perseverance
  • Bilingual or multilingual
  • Physical Fitness
  • Professionalism
  • Law enforcement
  • Information gathering
  • Problem Resolution
  • Time efficiency

Languages

English
Upper intermediate
B2
French
Upper intermediate
B2
Creole
Advanced
C1
Tamil
Intermediate
B1

Affiliations

  • Singing, Dancing, Swimming, Playing football

Accomplishments

  • MEXA -Seminar on Food safety Management Standards in Food chain.
  • MEXA- Work shop on EU Food and Safety Laws
  • Customer Care
  • Certificate on Travelport for Basic of Galileo training
  • Training on ISO 22000: 2005 for Food Safety Management Systems
  • Certificate of Reef conservation
  • Certificate of achievement for Introduction to Basic Criminal Law
  • Training Course at the Office of the Director of the Public Prosecutions.
  • Attended Seminar in China in the year 2023 for 1 month regarding the Sustainable Tourism

Timeline

Tourism Enforcement Officer

Tourism Authority
03.2016 - Current

Bachelor of Science - Tourism

University of Technology Mauritius
02.2010 - 05.2013

Purchasing Officer

Bella Amigo Group of Companies
10.2009 - 05.2016
Peroumal Narana Pillay