Patricia Bill
Trous Aux Biches
Summary
Strategic professional skilled in contract negotiation, sales strategy, and customer acquisition. Drove revenue growth through market analysis and relationship development. Enhanced sales performance and customer engagement by leveraging strategic partnerships and innovative business development.
Overview
2
2
Languages
19
19
years of professional experience
Work History
Manager of Business Development and Sales
Coroi Maurice Ltee
Pailles, Mauritius
06.2022 - Current
- Negotiated contracts with key clients, ensuring favorable terms that enhanced revenue potential.
- Developed and implemented strategies that expanded customer base and drove sales growth.
- Cultivated strategic partnerships to strengthen business growth and market visibility.
- Analyzed market trends to identify new opportunities for product expansion.
- Monitored market trends, customer feedback, and competitor activities to uncover growth opportunities.
- Supervised sales teams by providing guidance on how to effectively close deals.
- Developed marketing plans that included budgeting, forecasting, target markets selection and product positioning.
- Managed the process of identifying potential customers and developing new accounts.
- Prepared detailed reports on sales performance for senior management review.
- Negotiated contracts with customers to ensure best terms of agreement.
- Analyzed financial data including budgets and forecasts in order to assess current performance against strategic objectives.
- Organized and led team meetings to discuss project progress and next steps. to align project goals and timelines.
- Oversaw daily operations to ensure compliance with company policies.
- Monitored staff performance and addressed issues.
- Analyzed market trends and competitor activity to inform business strategy.
- Developed and implemented strategic plans to achieve company objectives.
- Developed strategies to identify and mitigate risks in operations. by developing and implementing effective risk management strategies.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Led a team of 5 employees, ensuring high productivity and excellent customer service.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Sales Manager
Coroi Maurice Ltee
Pailles, Mauritius
06.2016 - 06.2022
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Managed customer relationships to ensure satisfaction and repeat business.
- Analyzed market trends to identify new sales opportunities and competitive advantages.
- Created and presented monthly reports to management on sales performance.
- Oversaw inventory management to ensure product availability for customers.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Resolved customer complaints regarding sales and service.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Sales Executive
Chemplus Ltd
Morc St Andre, Solitude
09.2007 - 05.2016
- Achieved sales goals, increasing revenue for top accounts and expanding personal sales portfolio.
- Developed and maintained strong client relationships to drive sales growth.
- Negotiated contracts and pricing agreements to close sales opportunities efficiently.
- Prepared sales presentations tailored to client needs and industry trends.
- Sourced new sales opportunities through inbound lead follow-up.
- Conducted cold calls and engaged in networking to generate leads. to sell products and services.
- Cultivated relationships with existing customers to encourage repeat business.
- Negotiated contracts with clients on behalf of the company.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
- Analyzed customer feedback to enhance service delivery and product offerings.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Resolved customer complaints in a timely manner while providing excellent customer service.
Education
Private
01-2023
OPSTC
Rose Hill01-1993
Loreto College
Mahebourg01-1992
Skills
- Sales strategy
- Business development
- Customer acquisition
- Contract negotiation
- Market analysis
- Sales performance reporting
- Risk management
Languages
English
Advanced (C1)
C1
French
Proficient (C2)
C2
Timeline
Manager of Business Development and Sales
Coroi Maurice Ltee
06.2022 - Current
Sales Manager
Coroi Maurice Ltee
06.2016 - 06.2022
Sales Executive
Chemplus Ltd
09.2007 - 05.2016
Private
OPSTC
Loreto College