PARVESH TEELUCK
Rose Hill,Mauritius
Summary
I am hardworking self- motivated professional with 10+ years experienced of exceptional customer service in a range of different hospitality industry. Well-spoken and outgoing team player, demonstrating patience and professionalism to generate customer satisfaction and retention.
Overview
9
9
years of professional experience
Work history
Waiter service manager
MSC - Cruise Company
10.2022 - 10.2025
- Resolved customer complaints promptly, fostering a positive dining environment.
- Promoted special events at the restaurant resulting in increased bookings.
- Communicated regularly with management regarding customer feedback and staff performance issues.
- Assisted in menu development for improved guest satisfaction.
- Coordinated linen, silverware, glassware requirements maintaining aesthetic appeal of the restaurant.
- Increased customer satisfaction by delivering prompt, courteous service.
Chef de Rang
Sofitel Hotel
Flic en Flac, Mauritius
01.2022 - 09.2022
- Improved restaurant workflow through diligent maintenance of clean and organised work area.
- Ensured efficient setup of tables prior to service period for smooth operation.
- Liaised effectively with other waitstaff for seamless team performance.
- Participated in regular staff meetings, contributing ideas for improved operations and guest experience.
Waiter
Royal Caribbean International Cruise Company
06.2016 - 09.2019
- Explained dish components clearly to inform customers' decisions.
- Liaised with kitchen staff for prompt order delivery to customers.
- Helped reduce waiting times by swiftly clearing tables after use.
- Managed table settings for optimal dining experience.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
Education
Form IV -
Patten College
Mauritius Skills
- Hospitality law familiarity
- Restaurant equipment use
- Restaurant etiquette knowledge
- Reservation software proficiency
- Time organisation
- Event planning capabilities
- Menu understanding
- Customer relations
- Complaint resolution
- Food safety compliance
- Table clearing
Languages
English
Fluent
French
Intermediate
Spanish
Elementary
Affiliations
- football, swimming, tablepool
Timeline
Waiter service manager
MSC - Cruise Company
10.2022 - 10.2025
Chef de Rang
Sofitel Hotel
01.2022 - 09.2022
Waiter
Royal Caribbean International Cruise Company
06.2016 - 09.2019
Form IV -
Patten College