Parth B Panchal
Curepipe,MO
Summary
Accomplished IT Administrator with a proven track record at TechnoMine BPO PVT LTD, showcasing expertise in Windows Server, Linux, and VMware to enhance system efficiency and reduce costs by 20%. Skilled in leading teams and implementing robust cybersecurity measures, significantly minimizing security incidents. Demonstrates exceptional problem-solving abilities and a commitment to maintaining cutting-edge IT infrastructure.
Overview
15
15
years of professional experience
1
1
Certification
Work History
IT Administrator
TechnoMine BPO PVT LTD
Ahmedabad
05.2024 - 10.2024
- Manage and maintain the company’s IT infrastructure, including servers, network devices, and end-user systems across multiple locations
- Administer Windows and Linux servers, ensuring 99.9% uptime and secure access for over 500 users
- Configure and monitor firewalls, VPNs, and intrusion detection systems to safeguard the network from cyber threats
- Spearhead the deployment of virtualization technologies (VMware, Hyper-V) to optimize server performance and reduce hardware costs by 20%
- Lead IT support team in troubleshooting complex issues, providing timely and effective solutions to minimize system downtime
- Implement disaster recovery solutions, including data backup protocols and failover strategies, ensuring business continuity
- Collaborate with international teams to roll out global software updates and ensure compliance with data protection regulations
- Managed IT budgets, vendor relationships, and procurement of new technologies to support business growth
- Trained employees on cybersecurity best practices, reducing security breaches
IT System Administrator
Lendingkart PVT LTD
Ahmedabad
10.2015 - 04.2024
- Manage and maintain enterprise-level systems, ensuring high availability of Windows, Linux Mac, and cloud-based servers for over 1000+ users in Pan India
- Install, configure, and upgrade hardware, software, and operating systems, optimizing system performance and reducing downtime by 30%
- Administer Active Directory, DNS, DHCP, and Group Policy, managing user permissions and system security across the organization
- Implemented and managed virtualization technologies (VMware, Hyper-V), consolidating physical servers and reducing operational costs by 25%
- Ensure compliance with industry standards through regular system audits, vulnerability assessments, and patch management
- Maintain data backups and disaster recovery systems, significantly reducing recovery time during system outages or failures
- Lead network security initiatives, including firewall configuration, VPN deployment, and endpoint protection, reducing security incidents by 40%
- Provided 24/7 technical support and troubleshooting for hardware, software, and network issues, improving resolution times by 20%
- Collaborate with international IT teams to roll out global software updates and ensure system compatibility across multiple regions
Senior IT Executive
Volvo Auto India Pvt Ltd
Ahmedabad
01.2014 - 09.2015
- Assisted in managing day-to-day IT operations, including troubleshooting technical issues, configuring hardware, and maintaining network infrastructure for a mid-sized company
- Supported senior IT staff in deploying and maintaining servers, desktops, and other essential systems, ensuring smooth operation and minimal downtime
- Collaborated with cross-functional teams to support the installation and configuration of software and hardware, contributing to the seamless integration of new technologies
- Monitored system performance and implemented basic maintenance procedures to ensure optimal operation and system reliability
- Participated in the execution of cybersecurity protocols, such as installing antivirus software, managing firewalls, and monitoring network traffic for potential vulnerabilities
- Assisted in the migration of data from legacy systems to modern platforms, gaining experience in data backup and recovery processes
- Coordinated with vendors for procurement and troubleshooting hardware and software issues, ensuring timely resolutions and cost-effective solutions
- Provided technical support to employees across various departments, improving the overall efficiency and satisfaction of internal users
- Contributed to documentation and updating of IT policies and procedures, ensuring compliance with industry best practices
Senior IT Engineer
Landmark Insurance Pvt Ltd
Ahmedabad
12.2012 - 01.2013
- Assisted in managing day-to-day IT operations, including troubleshooting technical issues, configuring hardware, and maintaining network infrastructure for a mid-sized company
- Supported senior IT staff in deploying and maintaining desktops, and other essential systems, ensuring smooth operation and minimal downtime
- Collaborated with cross-functional teams to support the installation and configuration of software and hardware, contributing to the seamless integration of new technologies
- Monitored system performance and implemented basic maintenance procedures to ensure optimal operation and system reliability
Junior IT Executive
India Advantage Security Pvt Ltd (Stock-Broking)
Ahmedabad
03.2010 - 12.2012
- Installing and Troubleshooting Desktop Hardware
- Implementing & Installing Printers, Scanner, Modems, LAN Cards
- Installing, Troubleshooting & Operating Windows Server 2003 and 2008
Education
Master’s - cyber security
AMITY Institute of Higher Education
Mauritius01.2025
Bachelor of Computer Applications (BCA) - Computer Applications
Amity University
Noida, Uttar Pradesh, India08.2024
Higher Secondary School (HSC) - Commerce
Sharda Mandir Higher School
Ahmedabad, Gujarat, India03.2012
Secondary School Certificate (SSC) - General
Sharda Mandir Higher School
Ahmedabad, Gujarat, India03.2009
Technical Examinations Board - Electronics Appliances & Computer Tech
Government Engineering College
Gandhinagar, Gujarat, India07.2008
Skills
- Windows Server
- Linux (Ubuntu, CentOS)
- MacOS
- TCP/IP
- DNS
- DHCP
- VPN
- LAN/WAN
- Firewall Configuration
- Network Troubleshooting
- VMware
- Microsoft Hyper-V
- Docker
- AWS
- Microsoft Azure
- Google Cloud Platform
- Firewall Management
- Intrusion Detection Systems
- Antivirus Solutions
- Encryption
- Vulnerability Assessment
- Server Installation and Configuration
- User Account Management
- Backup and Recovery Solutions
- ITIL
- ServiceNow
- Incident Management
- Problem Management
- Wireshark
- Nmap
- SolarWinds
- Nagios
- Microsoft Office Suite
- Google Workspace
- Services Desk
Certification
Google IT Support, Technical Support Fundamentals, The Bits and Bytes of Computer Networking, Operating Systems and You: Becoming a Power User, System Administration and IT Infrastructure Services, IT Security: Defence against the digital dark arts, https://coursera.org/verify/professional-cert/MQZYHY2QLIZR
Languages
- English
- Hindi
- Gujarati
- French
Personal Information
- Date of Birth: 06/21/91
- Marital Status: Single
Timeline
IT Administrator
TechnoMine BPO PVT LTD
05.2024 - 10.2024
IT System Administrator
Lendingkart PVT LTD
10.2015 - 04.2024
Senior IT Executive
Volvo Auto India Pvt Ltd
01.2014 - 09.2015
Senior IT Engineer
Landmark Insurance Pvt Ltd
12.2012 - 01.2013
Junior IT Executive
India Advantage Security Pvt Ltd (Stock-Broking)
03.2010 - 12.2012
Master’s - cyber security
AMITY Institute of Higher Education
Bachelor of Computer Applications (BCA) - Computer Applications
Amity University
Higher Secondary School (HSC) - Commerce
Sharda Mandir Higher School
Secondary School Certificate (SSC) - General
Sharda Mandir Higher School
Technical Examinations Board - Electronics Appliances & Computer Tech
Government Engineering College
Similar Profiles
Mandar DeshmukhMandar Deshmukh
Team Supervisor at Technomine BPO PvtLtd.Team Supervisor at Technomine BPO PvtLtd.
Rajan ShahRajan Shah
Medical Appointment Scheduler at TechnomineMedical Appointment Scheduler at Technomine
Deepak KumarDeepak Kumar
Executive at Pacific BPO PVT LTDExecutive at Pacific BPO PVT LTD
Bibi Nafsheen MorabyBibi Nafsheen Moraby
Event Organizer at MauriVacances LTDEvent Organizer at MauriVacances LTD
Sandrine GrenadeSandrine Grenade
Cook and Cleaner at Healthy BitesCook and Cleaner at Healthy Bites