Parigna Pushkaar Thacoor
Curepipe
Summary
Motivated and detail-oriented professional with hands-on experience in health insurance operations, claims management, and administrative processes. Skilled in Microsoft Excel, quick to adapt to new systems, and dedicated to delivering results under pressure. Seeking to contribute to a dynamic organization where I can apply my multitasking abilities and proactive approach to enhance efficiency and client satisfaction.
Overview
3
3
years of professional experience
Work History
Project Assistant - Claims & Underwriting (Health Insurance Operations)
NIC
02.2023 - 08.2025
- Process incoming claims in accordance with policy terms and conditions.
- Maintain and update membership records and insurance coverage databases for individual and corporate clients.
- Assist in risk assessment and underwriting of health insurance files, ensuring compliance with regulatory requirements.
- Monitor client profiles and carry out Customer Due Diligence (CDD) procedures.
- Coordinate cashless service requests for outpatient treatments.
- Train and mentor new recruits, ensuring smooth onboarding and knowledge transfer.
- Collaborate in the development of new technology, including a medical insurance app portal and an AI-powered robotic system to automate claims assessment.
- Ensure timely payments to service providers, maintaining strong relationships with hospitals, clinics, and other partners.
- Support process improvement initiatives to increase operational efficiency and customer satisfaction.
Trainee - Premium Processing Management
NIC
09.2022 - 01.2023
- Recorded, allocated, and reconciled premium receipts in relevant systems.
- Assisted with monthly statements of accounts and invoicing.
- Handled service requests and transactions promptly in enterprise and client management systems.
- Managed document scanning, indexing, and archiving for efficient retrieval.
Education
BSc (Hons) - General Management
University of Technology
Universal ICT Certificate - undefined
Cambridge Higher School Certificate - undefined
01.2021
Cambridge School Certificate - undefined
01.2018
Skills
- Microsoft Excel & Office Suite
- Customer Due Diligence (CDD)
- Records & Data Management
- Problem-Solving & Multitasking
- Strong Communication Skills
Languages
English - Fluent
French - Fluent
Hobbies and Interests
Reading, painting, baking, learning new languages, traveling
Timeline
Project Assistant - Claims & Underwriting (Health Insurance Operations)
NIC
02.2023 - 08.2025
Trainee - Premium Processing Management
NIC
09.2022 - 01.2023
BSc (Hons) - General Management
University of Technology
Universal ICT Certificate - undefined
Cambridge Higher School Certificate - undefined
Cambridge School Certificate - undefined
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