Summary
Overview
Work History
Education
Skills
Timeline
Generic

Panjanadun Steven

Beau Bassin

Summary

Dynamic operations leader with a proven track record within the Hospitality industry, excelling in strategic planning and process improvement. Successfully optimized resource allocation, driving organizational growth. Renowned for fostering team collaboration and enhancing operational efficiency, while maintaining high standards of quality assurance and cost control.

Experienced with project management, process optimization, and strategic planning. Utilizes analytical thinking and effective communication to enhance organizational performance. Track record of implementing innovative solutions and leading teams to achieve operational success.

Operations professional with strong background in managing complex projects and driving operational excellence. Known for collaborative approach and commitment to delivering high-quality results. Dependable and adaptable, consistently meeting changing demands of business. Proven skills in strategic planning and team leadership.

Overview

26
26
years of professional experience

Work History

Director of Operations

Royal Green Hospitality
05.2025 - Current
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.

Director of Operations

Golf Du Rova Luxury Hotel
08.2024 - 03.2025

Managing the opening

  • Mentored and coached team members to foster productive and engaging work environment.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.

Food and Beverage Manager

Ninety Six Hotel Collection
03.2012 - 07.2024
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Resolved customer complaints involving food or beverage quality and service.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Maintained highest standards for beverage quality and service.
  • Organized successful special events that contributed to increased sales figures.
  • Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
  • Improved customer satisfaction by implementing innovative food and beverage menu options.
  • Oversaw the hiring process for new employees, selecting top talent to join our team.

Assistant Food and Beverage Manager

Ninety Six Hotel Collection
06.2006 - 03.2012
  • Implemented cost control measures to effectively manage expenses without compromising quality or customer satisfaction levels.
  • Coordinated special events, working closely with clients to ensure their needs were met while maintaining budgetary constraints.
  • Developed strong relationships with vendors to negotiate favorable pricing and delivery schedules for products.
  • Maintained open lines of communication with kitchen staff to ensure timely execution of orders during peak service periods.

Restaurant Manager

Ninety Six Hotel Collection
11.1999 - 06.2006
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

Management

Charles Telfair University
Moka
06-2024

Hospitality Management

Shatec - Singapore Hotel Association Training
Hotel School Mauritius
06-2006

Skills

  • Operational efficiency
  • Operations oversight
  • Strategic planning
  • Strategic planning and execution
  • Process improvement
  • Business management
  • Process improvements
  • Quality assurance
  • Cost control

Timeline

Director of Operations

Royal Green Hospitality
05.2025 - Current

Director of Operations

Golf Du Rova Luxury Hotel
08.2024 - 03.2025

Food and Beverage Manager

Ninety Six Hotel Collection
03.2012 - 07.2024

Assistant Food and Beverage Manager

Ninety Six Hotel Collection
06.2006 - 03.2012

Restaurant Manager

Ninety Six Hotel Collection
11.1999 - 06.2006

Management

Charles Telfair University

Hospitality Management

Shatec - Singapore Hotel Association Training
Panjanadun Steven